case processing

Cars24 isn't just a name; we're a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we're all about turning the gears of innovation. Our secret? A dream team that leads with...

Who We Are At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that...

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls that means...

Description Job Role: Senior Fraud Analyst - Triage Location: Abu Dhabi Role Purpose: This is a fraud risk prevention role directly responsible for developing a center of excellence for Fraud Risk Prevention (FRP) by fostering the culture of FRP across ADIB Group. To detect control and minimize fraud incidents and fraud risks. To perform efficient...

JOB PURPOSE: Responsible for  FAB ATM & CDM Network reconciliation  BAU  and project activities outlining  as below Handling ATM/CDM reconciliation settlement cases raised from the team by having a systematic and accurate approach for recognizing disputes related to reconciliation of ATM accounts balancing the GL accounts promptly and investigate...

Key AccountabilitiesEnterprise Complaint Resolution & EscalationLead the resolution of complex enterprise complaints related to: network outages and performance issues across MPLS, DIA, VPN, IPLC, and SD-WAN services; billing discrepancies; service activation and provisioning delays; and chronic fault cases. Serve as the primary escalation point for priority...

Key AccountabilitiesLead the resolution of complex enterprise complaints related to: network outages and performance issues across MPLS, DIA, VPN, IPLC, and SD-WAN services; billing discrepancies; service activation and provisioning delays; and chronic fault cases. Serve as the primary escalation point for priority enterprise cases, including P1 and P2...

Job Description: Key Accountabilities JOB DESCRIPTION Enterprise Complaint Resolution & Escalation Lead the resolution of complex enterprise complaints related to: network outages and performance issues across MPLS, DIA, VPN, IPLC, and SD-WAN services; billing discrepancies; service activation and provisioning delays; and chronic fault cases. Serve as the...

Job Description Bring domain depth in tax finance or government operations to a 24-month government AI program in Dubai. Alongside standard business analysis you answer for the functional quality of AI use cases in your domain, business rules, data assumptions and process logic checked against platforms like SAP S 4HANA. Full time. Onsite at the client's...

JOB SUMMARY / INTRODUCTION To support the Area Manager & Relationship Managers to grow their assigned portfolio in defined geographical markets covering service and customer support related activities. KEY RESPONSIBILITIES Internal Collaboration Responsible to engage with process owners and internal stakeholders for the purpose of NPS monitoring and achieve...

BlackStone eIT is seeking a detail-oriented Business Analyst to join our growing team. In this role, you will be responsible for bridging the gap between business needs and technology solutions, ensuring that our projects meet stakeholder expectations and drive organizational success.Responsibilities:Gather, analyze, and document business and functional...

Dubai Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. As our Global team continues to experience a lot of growth and repeat business, it means we're in need of an...

The jobholder will be responsible for processing ePAR and PBM cases thru calls and emails. Responsibilities: - Ensure timely review of ePAR and PBM cases and process as per prescribed guidelines and protocols. Responsible for issuing accurate Pre-approvals to the providers and deliver excellent customer service. Review pre-approval request and adjudicate...

Job Purpose: Coordinate departmental administrative operations to ensure efficiency, compliance, and service excellence. Lead the preparation, review, and execution of correspondence, reporting, scheduling, and logistical activities while ensuring alignment with RTA’s policies and information security standards. Facilitate cross-departmental coordination,...

Minimum 1 year in community management, property administration, customer service, front-office, hospitality, or a comparable resident- or client-facing role. - Strong attention to detail and observation skills - Strong organizational and administrative discipline - Customer-service approach to work - Comfort with digital tools - Arabic and English...

DescriptionCustomer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleWe’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.This is not just responding to tickets...

Growe is seeking a risk-focused professional to monitor, segment, and process alerts in a fintech gaming context. The role emphasizes analytics, process improvement, and cross-team collaboration in a dynamic work environment.Responsibilities include investigating anomalies, expanding fraud-detection methods, and handling high and mid-level risk cases, with...

The Senior Banking Specialist will manage the complete personal loan lifecycle from customer assessment to final disbursement. The role requires a deep understanding of UAE banking regulations, strong analytical skills, and the ability to build and maintain professional relationships with bank stakeholders.ResponsibilitiesAnalyze loan applications and...

Job Title: Operation Executive Organization: HMM MIDDLE EAST SHIPPING LLC Workplace Location: Dubai, United Arab Emirates Employment Type: Not Specified Salary: Not Specified Candidate Prerequisites: Shipping & Logistics Experience | DET/DEM & Documentation Knowledge | Port & Customs Regulations | MS Office Proficiency Role Summary HMM Middle East...

Job Description: Job Description Role Objective The Senior Consultant is responsible for independently managing a portfolio of visa and consular matters while supporting Supervisors and Managers in the successful delivery of the team's overall output. The role requires strong technical knowledge, sound judgment and ownership in handling standard, complex...