call center coordinator

A leading Healthcare Service Provider is seeking a Call Center Agent / On-Call Coordinator in Dubai. The ideal candidate will handle patient coordination, manage calls, and resolve issues with professionalism. Candidates should have excellent communication skills and a background in healthcare or similar fields. This position prioritizes female applicants...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into...

Receptionist – Opportunity | DIFC, Dubai – Immediate JoinerI’m working with a reputable organisation based in DIFC that is looking to hire a professional and well-presented Receptionist to join its team.The ideal candidate will have excellent communication and organisational skills, a polished professional manner, and the ability to create a welcoming...

We are hiring an experienced Call Center Supervisor to oversee daily customer service operations. The role involves managing a team of agents, ensuring high-quality customer support, and maintaining service standards related to flight bookings, inquiries, and passenger assistance. Key Responsibilities Supervise and support call center agents in daily...

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient callsMaintaining departmental KPI’s.Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.Responsible for attending to all the incoming patient calls promptly, without delay.Ensures call backs are completed in a...

Job descriptionPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor...

نبحث عن موظف مركز اتصال في دبي بدون خبرة للرجال والنساء من حملة الثانوية العامة براتب شهري 6,000 درهم + حافز نافس بالشروط الاتية. تفاصيل الوظيفة الجهة : شركة خاصة. الجنسية : إماراتيين. الجنس : ذكور و...

We're looking for proactive, customer-focused professionals to join our growing autonomous delivery operations team and help shape the future of last-mile logistics. Key Responsibilities:Handle inbound and outbound customer communications, inquiries, and complaints professionally. Monitor autonomous delivery operations in real time to ensure successful order...

Handle inbound and outbound calls, addressing customer inquiries, concerns, and requests with professionalism and efficiency.Provide accurate and comprehensive information regarding products, services, and policies to resolve customer issues.Troubleshoot technical problems or service disruptions, guiding customers through resolution steps or escalating...

The Call Center Agent is the first point of contact for customers, responsible for handling inquiries, reservations, and general service support via phone, email, and messaging platforms. The ideal candidate should be friendly, responsive, and knowledgeable about the entertainment centre’s offerings, with the ability to handle high call volumes and deliver...

We are looking for a customer-focused and articulate Call Center Executive to manage inbound and outbound customer interactions, provide accurate information on our real estate projects and services, qualify and follow up on leads, schedule appointments, and ensure every customer interaction is professionally handled and accurately recorded in the CRM.Handle...

Call Center Agent use their knowledge of company products, services, and policies to assist callers with orders, inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.Key Result AreasPerformance IndicatorsAnswering or making calls to clients to learn about and...

Role overview Generate enrolments and renewals through proactive telephone outreach and effective customer follow-up. Work within an assigned outbound sales or retention portfolio, understanding customer needs and converting interest into appropriate lesson packages while meeting service and performance standards. Key responsibilities Contact assigned leads...

ResponsibilitiesHandle inbound and outbound calls from patients and healthcare providersProvide information regarding healthcare services and appointmentsMaintain accurate records of patient interactions and inquiriesRequirementsPrevious experience in a call center environmentStrong communication and interpersonal skillsAbility to handle high call volumes in...

Full job descriptionKey ResponsibilitiesAnswer incoming calls and respond to customer inquiries.Provide information about products and services.Resolve customer issues efficiently.Document interactions accurately in the system.Follow company protocols and procedures.QualificationsHigh school diploma or equivalent.Excellent communication and listening...

The Call Center Agent is the first point of contact for customers, responsible for handling inquiries, reservations, and general service support via phone, email, and messaging platforms. The ideal candidate should be friendly, responsive, and knowledgeable about the entertainment centre’s offerings, with the ability to handle high call volumes and deliver...

Job Title: Call Center Executive Location: Dubai, UAE Job Summary Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for every...

Company Description Quttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East, offering advanced and innovative healthcare in Dubai, United Arab Emirates. The boutique center has been uniquely designed by the owner, creating a distinctive and refined environment for patients and staff. QSH focuses on...

Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions tailored to individual customer needs.Utilize active listening skills to accurately understand customer concerns, ensuring clarity before providing answers or assistance.Document all customer interactions in detail, maintaining accurate records for...

CALL CENTER REPRESENTATIVE Do you take pride in deliveringCRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand? Welcome to BMW Group Retail Middle East. BMW Group Retail Middle East – More than a career New beginnings, unrivaled opportunities and unparalleled personal...