call center

Receptionist – Opportunity | DIFC, Dubai – Immediate JoinerI’m working with a reputable organisation based in DIFC that is looking to hire a professional and well-presented Receptionist to join its team.The ideal candidate will have excellent communication and organisational skills, a polished professional manner, and the ability to create a welcoming...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into...

Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions tailored to individual customer needs.Utilize active listening skills to accurately understand customer concerns, ensuring clarity before providing answers or assistance.Document all customer interactions in detail, maintaining accurate records for...

Job Purpose The Call Center Agent is the first point of contact for customers, responsible for handling inquiries, reservations, and general service support via phone, email, and messaging platforms. The ideal candidate should be friendly, responsive, and knowledgeable about the entertainment centre’s offerings, with the ability to handle high call volumes...

About the CompanyAster DM Healthcare is a leading integrated healthcare provider with a significant presence in the GCC and India, offering a wide range of services including pharmacy, retail, and clinical care.ResponsibilitiesHandle incoming and outgoing calls from customers regarding pharmacy servicesProvide information about products, availability, and...

Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates the booking of appointments to optimise clinic function. Supports the successful achievements of the Clinic Operations strategic goals. Executes the scope of services of each Clinic represented and will aid in directing the patients...

We are looking for a customer-focused and articulate Call Center Executive to manage inbound and outbound customer interactions, provide accurate information on our real estate projects and services, qualify and follow up on leads, schedule appointments, and ensure every customer interaction is professionally handled and accurately recorded in the CRM.Handle...

Call Center Operator We are hiring a Call Center Operator. Freshers may apply. Responsibilities Handle incoming and outgoing calls Respond to customer inquiries Provide accurate information and support Record customer details and feedback Maintain call logs and reports Requirements Freshers can apply Good communication skills (English required) Basic...

Responsibilities Handle inbound and outbound calls from patients and healthcare providers Provide information regarding healthcare services and appointments Maintain accurate records of patient interactions and inquiries Requirements Previous experience in a call center environment Strong communication and interpersonal skills Ability to handle high call...

Position: Call Center AgentDepartment: Customer Service Contact CenterLocation: United Arab EmiratesJob SummaryThe Call Center Agent will be responsible for handling customer interactions through phone, email, and chat channels while delivering an exceptional customer experience. The role includes managing customer inquiries, complaints, troubleshooting...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell the services Entering accurate and detailed data into the system Meeting key performance...

We're looking for proactive, customer-focused professionals to join our growing autonomous delivery operations team and help shape the future of last-mile logistics. Key Responsibilities: Handle inbound and outbound customer communications, inquiries, and complaints professionally. Monitor autonomous delivery operations in real time to ensure successful...

We are hiring an experienced Call Center Supervisor to oversee daily customer service operations. The role involves managing a team of agents, ensuring high-quality customer support, and maintaining service standards related to flight bookings, inquiries, and passenger assistance. Key Responsibilities - Supervise and support call center agents in daily...

The Call Center Agent is the first point of contact for customers, responsible for handling inquiries, reservations, and general service support via phone, email, and messaging platforms. The ideal candidate should be friendly, responsive, and knowledgeable about the entertainment centre’s offerings, with the ability to handle high call volumes and deliver...

Role overview Generate enrolments and renewals through proactive telephone outreach and effective customer follow-up. Work within an assigned outbound sales or retention portfolio, understanding customer needs and converting interest into appropriate lesson packages while meeting service and performance standards. Key responsibilities - Contact assigned...

CALL CENTER REPRESENTATIVE Do you take pride in deliveringCRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand? Welcome to BMW Group Retail Middle East. BMW Group Retail Middle East – More than a career New beginnings, unrivaled opportunities and unparalleled...

Handle inbound and outbound customer calls in a professional and courteous manner. Communicate fluently in Arabic with a good command of English. Assist customers with inquiries, complaints, service requests, and after sales support. Ensure accurate recording and follow up of customer requests through the CRM system. Coordinate with internal departments to...

Job description POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received....

Call Center Agent use their knowledge of company products, services, and policies to assist callers with orders, inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions. Key Result AreasPerformance Indicators Answering or making calls to clients to learn about and...

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls Maintaining departmental KPI s Liaising with the supervisor and the HOD to improve KPI s and overall patient experience Responsible for attending to all the incoming patient calls promptly without delay Ensures call backs are completed in a...