call center

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into...

Handle inbound and outbound calls, addressing customer inquiries, concerns, and requests with professionalism and efficiency.Provide accurate and comprehensive information regarding products, services, and policies to resolve customer issues.Troubleshoot technical problems or service disruptions, guiding customers through resolution steps or escalating...

Job ResponsibilitiesCustomer Interaction: Answer inbound calls and respond to customer inquiries related to the hospital’s services, appointments, and patient care.Appointment Scheduling: Manage and schedule appointments for patients with various departments, ensuring that all necessary information is accurately recorded.Information Provision: Provide...

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient callsMaintaining departmental KPI sLiaising with the supervisor and the HOD to improve KPI s and overall patient experienceResponsible for attending to all the incoming patient calls promptly without delayEnsures call backs are completed in a timely...

Call Center Operator We are hiring a Call Center Operator. Freshers may apply. ResponsibilitiesHandle incoming and outgoing calls Respond to customer inquiries Provide accurate information and support Record customer details and feedback Maintain call logs and reportsRequirementsFreshers can apply Good communication skills (English required) Basic computer...

Job Title: Call Center Executive Location: Dubai, UAE Job Summary Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for every...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell the services Entering accurate and detailed data into the system Meeting key performance...

We are hiring an experienced Call Center Supervisor to oversee daily customer service operations. The role involves managing a team of agents, ensuring high-quality customer support, and maintaining service standards related to flight bookings, inquiries, and passenger assistance. Key ResponsibilitiesSupervise and support call center agents in daily...

Answer inbound calls emails and other customer enquiries professionally and promptlyMake outbound calls for follow-ups customer support surveys appointments or sales activities where requiredProvide accurate information about products services policies and proceduresResolve customer concerns efficiently escalating complex cases to the appropriate team when...

Job Description:We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from...

Welcome and assist parents and players at the academyRespond to phone calls, WhatsApp messages, and inquiriesProvide information about training sessions, fees, and registrationsFollow up with potential and existing customersAssist with registrations and general reception dutiesDesired Candidate ProfileLocation: Al Khawaneej, DubaiJob Type: Part-TimeWorking...

To provide high customer service through attending customer interactions as well as to escalat with minimum TAT in order to achieve the established standard for quality call handling and enhanced customer's experience.Key Responsibilities:Attending customer's interactions and efficiently gather related information to fulfill customer needs.Professionally...

A well-established medical center in Ras Al Khaimah is looking for a professional and motivated Call Center Executive to join our team. Key Responsibilities:Handle incoming and outgoing patient calls professionally. Respond to patient inquiries regarding services, appointments, and general information. Schedule, confirm, and follow up on patient...

Job Title: Call Center AgentCompany: ConfidentialLocation: Dubai, United Arab EmiratesEmployment Type: Full TimeSalary: Not SpecifiedCandidate Prerequisites:Customer Service & Telephone Communication Skills | Experience in Call Handling & Appointment Scheduling | Basic Proficiency in MS Office | Ability to Operate in Fast-Paced EnvironmentsA healthcare...

Position: Call Center AgentDepartment: Customer Service Contact CenterLocation: United Arab EmiratesJob SummaryThe Call Center Agent will be responsible for handling customer interactions through phone, email, and chat channels while delivering an exceptional customer experience. The role includes managing customer inquiries, complaints, troubleshooting...

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Key...

We are looking for a customer-focused and articulate Call Center Executive to manage inbound and outbound customer interactions, provide accurate information on our real estate projects and services, qualify and follow up on leads, schedule appointments, and ensure every customer interaction is professionally handled and accurately recorded in the CRM.Handle...

Handle customer enquiries through telephone calls, emails, live chat and social media channels. Provide accurate information and professional customer support. Record and update customer interactions in the CRM system. Handle customer complaints according to established procedures and escalated unresolved matters when required. Follow up on pending...

Responsibilities Answer calls and respond to emails on timely manner Handle patients inquiries both telephonically and by email Provide patients with appointments and other services information Enter new patients information into system and update existing patients information Transfer calls to appropriate resource Follow up patients calls emails where...

Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team.Key Responsibilities:Handle inbound and outbound calls to assist customers with inquiries,...