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Closing date: 04/03/2026Number of positions: 1Recruiter name:Reem MansoorReference number: 67639Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOBTo clearly communicate with and provide assistance to patients through multiple channels of communication including telephone email social media and the internet in a manner...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a...

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely information through various communication channels to ensure...

Contact Centre Manager – Operations Location: Abu Dhabi, United Arab Emirates Industry: Banking Job Type: Full‑time Relevant experience required in contact centre operations. Job Snapshot Role: Contact Centre Manager – Operations Location: Abu Dhabi, United Arab Emirates Industry: Banking Function: Call Centre Experience: Relevant contact centre...

Responsibilities PRIMARY JOB DUTIES AND RESPONSIBILITIESDrive the day-to-day performance of the Contact Center omni channel operations, ensuring seamless service across voice, digital, and AI-enabled channels in alignment with CCAD’s patient-first strategy. Champion the adoption and effective use of technology, automation, and AI-enabled tools to improve...

The role focuses on handling customer inquiries, requests, feedback, and complaints; managing and resolving cases through the CRM system; and ensuring adherence to approved service quality standards, customer experience guidelines, and data privacy requirements. The Contact Centre Officer leverages digital and AI‑enabled tools to support efficient case...

Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services. Act as a first point of contact for all the external technical issues (IT/Technology) for the company Assure proper coordination...

About the Role The Customer Service Agent will serve as the primary point of contact for customers using the company's fintech platforms and digital financial services. The role is responsible for delivering seamless customer support across payment solutions, wallets, transactions, and digital financial products while ensuring compliance with regulatory...

Job Description:Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Key Accountabilities Ensure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services. Act as a first point of contact for all the external technical issues (IT/Technology) for the company Assure proper...

Job DescriptionEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services. Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper coordination for...

Job DescriptionKey AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Job Description:Key AccountabilitiesEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

Contact Center Supervisor – Community Management About the Role On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality,...

About the Role: On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management . The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement. This...

Job DescriptionEnsure SLA and KPI adherence across all support teams, focusing on eliminating service disruptions and maintaining business continuity and the availability of applications, retail systems, and network services.Act as a first point of contact for all the external technical issues (IT/Technology) for the companyAssure proper coordination for...

Site Activation Specialist Locations: Dubai UAE Work Model: Hybrid IQVIA currently offers the exciting opportunity for a (Sr.) Site Activation Specialist to work in the Country Site Activation Department in ourDubai office in UAE. In this role you will perform tasks at a country level associated with clinical research site activation activities in...

Job Description Students Activities Supervisor (Male- For Emirati Talent only) Office of Student Life The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so qualified. SUMMARY OF...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting, dashboard development, and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI, advanced analytics, and executive-level reporting to improve operational...