Business Process Improvement Manager

3 weeks ago


Dubai, United Arab Emirates Allsopp & Allsopp Recruitment & Executive Search Full time

As a Business Process Improvement Manager, you will be responsible for driving the business process evaluations and improving the end-to-end process. You will be in charge of designing new processes and establishing relevant enablers in accordance with business units within the organization.

Main Responsibilities to include:

  • Lead end-to-end project, ensuring that all stakeholders are involved at all stages of the project
  • Ensure that queries are responded to in a timely manner
  • Process mapping and SOP documentation using MS Visio and Lucid chart
  • Identify gaps in the process by conducting 'Process Adherence' compliance
  • Inform the relevant stakeholders about findings and reports
  • Improve overall process efficiency and effectiveness
  • Create and implement efficient automation requirements
  • Maintain and update the project's progress tracker and master sheet
  • Develop, implement, and monitor the KPI reporting process
  • Design, implement, and manage new business work flows with the DFSS approach

Requirements

Educational Qualifications and Certificates:

  • Bachelor's or Master's degree in Engineering
  • Lean Six Sigma Belt Certification is required
  • Knowledgeable in TQM, KAIZEN, KANBAN, 5s Methodology, FMEA, CAPA, RCA, and relevant quality tools

Experience:

  • A minimum of 10 years of work experience in the areas of business process improvement
  • Proven experience in the retail, pharmaceutical, and FMCG industries is required
  • Hands-on process optimization experience in business units/functions is a must
  • Automation and RPA Techniques implementation

Other Skills:

  • Excellent written and verbal communication skills
  • Strong interpersonal and leadership abilities
  • Attention to detail
  • Ability to handle multiple projects simultaneously
  • A highly motivated individual with interest in Digital Transformation
  • Must be able to work in a matrix management environment

Benefits

Attractive salary + benefits



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