Night Manager

Found in: Talent AE C2 - 2 weeks ago


Dibba Al Fujairah, United Arab Emirates ACCOR Full time

Job Description


Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience – every guest, every interaction, every day. Be proactive and resourceful when attending to guest requests. Take initiative to ensure that interactions with our customers are positive and productive. Have the necessary skills and training to actively resolve complaints and challenges presented by customers. Perform the night audit function. Responsibility for the health and safety of all patrons, guests and staff members.

Qualifications


Previous 1-year of work experience as a Night Manager in a reputed hotel in UAE, preferably Arabic speaker Relevant Night Audit experience in the hotel industry Guest obsessed focus with the ability to flex in a fast paced and ever changing environment Ability to navigate through change and provide quick thinking solutions should problems arise Clear and confident communication skills – both written and verbal Knowledge of Microsoft Outlook, Microsoft Office and Opera cloud

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