Night Manager
3 weeks ago
- Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience – every guest, every interaction, every day.
- Be proactive and resourceful when attending to guest requests.
- Take initiative to ensure that interactions with our customers are positive and productive.
- Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
- Perform the night audit function.
- Responsibility for the health and safety of all patrons, guests and staff members.
Qualifications
- Previous 1-year of work experience as a Night Manager in a reputed hotel in UAE, preferably Arabic speaker
- Relevant Night Audit experience in the hotel industry
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Clear and confident communication skills – both written and verbal
- Knowledge of Microsoft Outlook, Microsoft Office and Opera cloud
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