IT Service Desk Engineer

4 weeks ago


Dubai, United Arab Emirates Computer Network Systems Full time
Job Description

  • Manage Internet, desktops, laptops, laser printers, laser scanners, projectors, and other computer hardware and peripherals. 
  • Responding to client support requests.
  • Having Adequate knowledge about Anti-Virus & Firewalls.
  • Knowledge in Microsoft Office Applications.
  • Identifying performance problems and malfunctions.
  • Relocating or moving existing equipment as required.
  • Installing and upgrading operating systems and computer software.
  • Installing and maintaining hardware and computer peripherals.
  • Traveling to the client’s location or connecting via a remote link.
  • Managing routine preventive procedures; maintaining and monitoring IT Rooms & hardware checks.
  • Managing and monitoring CCTV and Cameras.
  • Log and follow-up issues with Vendors.
  • Perform health system checks on areas of responsibility.
  • Provide tier 1 support.
  • Ensured adherence to the SLA.
  • Responsible for monitoring and tracking Corporate IT assets.

Qualifications

IT Graduate



Additional Information

Medical Insurance

Visa

Annual Air Ticket


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