IT Service Desk Engineer
4 weeks ago
- Manage Internet, desktops, laptops, laser printers, laser scanners, projectors, and other computer hardware and peripherals.
- Responding to client support requests.
- Having Adequate knowledge about Anti-Virus & Firewalls.
- Knowledge in Microsoft Office Applications.
- Identifying performance problems and malfunctions.
- Relocating or moving existing equipment as required.
- Installing and upgrading operating systems and computer software.
- Installing and maintaining hardware and computer peripherals.
- Traveling to the client’s location or connecting via a remote link.
- Managing routine preventive procedures; maintaining and monitoring IT Rooms & hardware checks.
- Managing and monitoring CCTV and Cameras.
- Log and follow-up issues with Vendors.
- Perform health system checks on areas of responsibility.
- Provide tier 1 support.
- Ensured adherence to the SLA.
- Responsible for monitoring and tracking Corporate IT assets.
Qualifications
IT Graduate
Additional Information
Medical Insurance
Visa
Annual Air Ticket
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