Head of Travel

4 weeks ago

Dubai, United Arab Emirates UAS International Trip Support Full time

Job purpose: Support, manage and implement solutions to constantly improve service levels and performance of the travel department.

Key Duties & Responsibilities:

• Responsible for the management of existing and the negotiation of new corporate agreements with third party associates to drive competitive rates/fares, additional benefits and waivers and favors.

• Continuously source new vendors to enhance efficiency, service delivery and profitability.

Arrange regular sight inspections/training opportunities with new trade suppliers and promote attendance of the team at trade events.

• Manage internal and external customer requests from beginning to end through the arrangement of airline tickets, reservation of accommodation, transportation, visas, meet and assist and other concierge services.

• Provide customers with quotations in accordance with the client's travel policy, ensuring that accurate information is provided at the most optimal rates possible.

• Provide customers with all relevant information and documentation pertaining to their travel arrangements and the destination, including but not limited to the political and economic environment, major events taking place and specialty requirements for groups.

• Implements quality assurance procedures and checks in compliance with the ISO 9001:2008 requirements.

• Facilitate surveys and liaise with travelers on a regular basis to understand improvement opportunities.

• Investigate and resolve any Customer complaints in a professional and timely manner.

• Attend industry events as a representative of UAS, promoting and marketing the business

• Oversee the smooth and efficient running of the travel team by providing guidance, support and coaching to staff members in a drive for service excellence.

• Constantly motivate the team to perform at the highest level of service excellence whilst continuously driving profitability

• Communicate and Manage performance expectations of the team by communicating clearly specified KPA's, tasks and responsibilities.

• Address and resolve any non-performance or disciplinary matters that may arise in an efficient and professional manner.

• Ensure that the team operates in full compliance to customer travel policy's as well as the UAS policy and the UET team processes.

• Conduct regular office meetings with the team to discuss strategy, important trends and developments, changes, updates, case studies and any other matters that may arise.

• Frequently meet with company directors to stay updated on new trends and strategies that may affect the daily operations of the UET team.

• Manage the overall capacity of the team and ensure that all work is distributed to promote maximum efficiency.

• Manage the employee hiring process and the facilitation of the on-boarding/orientation of new employees to ensure a seamless integration into the team.

• Identify training needs and implement/arrange training with new hires and the existing team to ensure that all team members have the necessary skills and knowledge to perform as per the expectations communicated to them.

•Create Ethical, non-discriminatory and safe working environment with effective communication lines.

• Review and approve the monthly work rosters.

• Ensures periodic review of the company's travel policy and procedures and suggest/implement improvements whilst monitoring compliance.

• Ensure that all internal and external databases including but not limited to suppliers, employees and customers are updated at all times.

• Identify and resolve any problems that relates to the overall functioning of the team, interactions with suppliers and other UAS departments.

• Identify sales and cross selling opportunities for the growth of the department.

• Oversee accurate billing and account procedures are followed by providing timely/relevant information to the finance department for the accurate billing of customers as well as the payment of suppliers.

• Effectively manage the profitability of the team by identifying opportunities for cost saving and increasing of profit margin

  • Travel Consultant

    4 weeks ago

    Dubai, United Arab Emirates LSPMK GROUP OF COMPANIES Full time

    Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. - Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services - Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. - Supply travelers with...

  • Travel Coordinator

    7 days ago

    Dubai, United Arab Emirates Mohd. Bin Ghalaita Group of Companies Full time

    Duties/Responsibilities: - Researches and compares available travel and hotel accommodations to identify the best available option for each travel need. - Respond to clients’ inquiries with a positive, helpful attitude. Help clients identify their ideal travel package based on their needs. Organizing a trip from reserving the hotels, and creating the...

  • Travel Agency Sales Executive

    7 days ago

    Dubai, United Arab Emirates BCT Travel -A Member of Blue Diamond Group Full time

    **Responsibilities**: - **Builds business by identifying and selling prospects, maintaining relationships with clients.** - **Identifies business opportunities by identifying prospects and evaluating their position in the travel industry, researching, and analysing sales options.** - **Sells products by establishing contact and developing relationships with...

  • Travel Coordinator

    3 weeks ago

    Dubai, United Arab Emirates Mohd. Bin Ghalaita Group of Companies Full time

    Duties/Responsibilities: - Researches and compares available travel and hotel accommodations to identify the best available option for each travel need. - Respond to clients’ inquiries with a positive, helpful attitude. Help clients identify their ideal travel package based on their needs. Organizing a trip from reserving the hotels, and creating the...

  • Travel Sales Consultant

    1 month ago

    Dubai, United Arab Emirates Al Haya Group of Companies Full time

    **Al Haya Group** are looking for a well-traveled and insightful **Holiday Travel Consultant** to advise on and plan business and vacation itineraries. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. **Responsibilities**: -...

  • Travel Sales Consultant

    4 weeks ago

    Dubai, United Arab Emirates Al Haya Group of Companies Full time

    **Al Haya Group** are looking for a well-traveled and insightful **Holiday Travel Consultant** to advise on and plan business and vacation itineraries. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. **Responsibilities**: -...

  • Tour and Travel Agent

    4 weeks ago

    Dubai, United Arab Emirates Aliyas Group Of Company Full time

    Job profile: tour and travel representative job location: Dubai **Salary**: 2500 to 3000 Aed Requirement: Must have experience in tour and travel Benefits: visa provided by the company Other benefits: As per UAE law contact no: 0502658023 **Salary**: AED2,500.00 - AED3,000.00 per month

  • Travel Agency Visa Sales Executive

    4 weeks ago

    Dubai, United Arab Emirates BCT Travel -A Member of Blue Diamond Group Full time

    **Responsibilities**: - **Builds business by identifying and selling prospects, maintaining relationships with clients.** - **Identifies business opportunities by identifying prospects and evaluating their position in the travel industry, researching, and analysing sales options.** - **Sells products by establishing contact and developing relationships with...

  • Corporate Sales Executive

    4 weeks ago

    Dubai, United Arab Emirates BCT TRAVEL AGENCY -A Member of Blue Diamond Group Full time

    We are looking for professionals with a long and proven track record for promoting and selling travel products to potential customers, maintaining relationships with existing clients and achieving sales target. **Responsibilities**: Achieve and exceed sales targets within the Territory, to support the growth objectives of the business. Negotiate with...

  • Sales and Marketing Officer

    4 weeks ago

    Dubai, United Arab Emirates Beauty City Travel Agency -A Member of Blue Diamond Group Full time

    **Hiring for Sales & Marketing Executive - Travel & Tourism** Key Responsibilities: Develop and implement a comprehensive marketing strategy to drive sales and increase brand awareness. Conduct market research to identify trends and customer preferences, and use this information to inform marketing activities. Manage the company's social media presence,...

  • Head of Curriculum

    6 days ago

    dubai, United Arab Emirates School of Modern Skills Full time

    Head of Curriculum - Dubai, United Arab Emirates - School of Modern Skills DescriptionHead of curriculum responsibilities include but are not limited to:To consult with Subject Heads to define learning objectives, course content and curriculum.Oversee the training and development of the academic staff.Coordinate curriculum standards and curriculum changes in...

  • Program Manager Corporate Travel Services

    3 weeks ago

    dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionProgram Manager Corporate Travel Services | Group HROverview of the roleOversee all business travel related activities and spend for the region as well as be the key day-to-day point of contact for the regionally based stakeholders such as the Head of Corporate Travel Services and Group Head of HR Operations to embed and evolve the business...

  • Sales Manager

    4 weeks ago

    Dubai, United Arab Emirates Signature 1 Hotel Full time

    TRAVEL AGENCY SALES MANAGER JOB DESCRIPTION: - MUST HAVE PRIOR 3YEARS EXPERIENCE AS TRAVEL SALES MANAGER IN DUBAI. - promote and market the business, sometimes to new or niche markets - Must have prior Corporate client base to get onboard. - manage budgets and maintain statistical and financial records - sell travel products and tour packages - source...

  • Travel Consultant

    1 month ago

    Dubai, United Arab Emirates Raban Al-Safina Group of companies Full time

    should have experience with **Galelio/ Sabre **minimum of 2 years Job responsibilities - 1. Reservations & Ticketing: - Monitor bookings, receive and action all reservations received from corporate passengers. - Pre & post flight checks(queues),seat allocation, meal request etc. - Handling of ticket request from passengers and corporate - as validation/...

  • Head of Sales

    4 weeks ago

    Dubai, United Arab Emirates MAP GROUP OF COMPANIES Full time

    Our company is on the hunt for a talented and experienced **HEAD OF SALES** to lead our sales department(s). We need a self-motivated professional with proven managerial experience and an outstanding track record in sales. In this position, you will be responsible for meeting our annual sales targets within assigned regions and accounts. **Salary**:...

  • Program Manager Corporate Travel Services

    3 weeks ago

    Dubai, United Arab Emirates AL-FUTTAIM GROUP Full time

    Act as a trusted advisor to business stakeholders on all matters related to business travel management, among other related tasks as required to support key senior contacts/stakeholders across the region. Network with the third-party Travel Management Company to identify best practices in their travel operations and provide recommendations to enhance and...

  • Head of Sales

    7 days ago

    Dubai, United Arab Emirates YIELD GROUP OF COMPANIES Full time

    **Job Title**: Head of Sales **Location**: Business Bay, Dubai **Responsibilities**: - Identify new business opportunities and partnerships - Develop and maintain strong relationships with clients and partners - Collaborate with internal teams to develop and execute strategic initiatives - Analyze market trends and competitor activities - Develop and...

  • Program Manager Corporate Travel Services

    1 week ago

    dubai, United Arab Emirates AL-FUTTAIM GROUP Full time

    Program Manager Corporate Travel Services Program Manager Corporate Travel ServicesAct as a trusted advisor to business stakeholders on all matters related to business travel management, among other related tasks as required to support key senior contacts/stakeholders across the region. Network with the third-party Travel Management Company to identify best...

  • Head of Fraud Risk Strategy and Operations

    2 weeks ago

    dubai, United Arab Emirates WebBeds Full time

    Head of Fraud Risk Strategy and OperationsShape the future of fraud protection – become our Head of Fraud Risk Strategy and Operations… Job Title:Head of Fraud Risk Strategy and Operations Department:Finance Location (primary):Dubai, London or Singapore In this role you will… The Head of Fraud Risk Management/ Director of Fraud Risk Management will...

  • Program Manager Corporate Travel Services

    3 weeks ago

    Dubai, United Arab Emirates AL-FUTTAIM GROUP Full time

    Act as a trusted advisor tobusiness stakeholders on all matters related to business travelmanagement, among other related tasks as required to support keysenior contacts/stakeholders across the region. Network with thethird-party Travel Management Company to identify best practices intheir travel operations and provide recommendations to enhance andbring...