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  • Assistant Manager

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    Dubai, United Arab Emirates Hyatt Regency Dubai Creek Heights Full time

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Night Manager

4 months ago

dubai, United Arab Emirates Jumeirah Group Dubai Full time
The job posting is outdated and position may be filled
Responsibilities:• Ensure that all Guest Services Executives report to duty on time and are well groomed• Check the Rate Discrepancy Report ensuring that all rate codes, discounts, market segments, source and channel codes as well as packages are correctly entered in Opera• Ensure that the CID report is completed correctly and in a timely manner• Ensure that the privacy and the security of all guests are maintained and that no information is disclosed to anybody• Be fully aware of emergency procedure (i.e. in case of fire) defined in the Emergency Evacuation Operations Plan and be able to handle such situations• Ensure that all Traces of the day have been resolved and file a copy of the report• Handles visitors during the night shift in a professional and effective manner in liaison with security• Ensure that all required back-up reports are printed before Opera goes down for close day.• To represent the management during the night and to supervise the operation in all areas of the hotel.• Check all updated registration cards ensuring that the information is complete, all necessary documents attached and sufficient payment guarantee has been taken• To ensure everything runs smoothly and maximum guest satisfaction is achieved• Record any major incidents and important information in the Duty Manager’s logbook.• Liaise closely with the Night Auditor regarding balancing the day’s revenues and the close-day procedure Disclaimer: Drjobs.ae
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