Associate Jobs In Dubai UAE 2023 | Aster DM Healthcare
1 month ago
Help in Registration form and Insurance form completion processAssist patients to complete all necessary forms and documentation including medical insuranceAsk about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)Send patient to concerned counter. Assist patient if required in reaching to the counterOrganizing and maintaining patient records, consent forms, payment forms, etc.Ensure patients are informed if a clinician is running late or called outEnsure hygiene standards are maintainedOrganize and maintain forms and office stationery required for front desk activitiesEnsure all standard protocols set by organization are maintainedRespect and maintain the privacy and dignity of patients, assure client confidentiality at all timesAnswer all incoming calls and route them to the appropriate department/employee, answer customers’ queries, and provide information on procedures, packages, specialties, timings of the consultant etc.
Requirements:
Book appointments over phone as well as through walk insSchedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)Schedule appointment requested through websites and SMSSchedule patient’s hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.Determine the financial status of patients and their eligibility for health servicesCross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)Confirm all appointments for the following day over telephone on a daily basis
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