Multi-Property Sales Coordinator | Grosvenor House Dubai and Le Royal Meridien Beach Resort

1 month ago

dubai, United Arab Emirates Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa Full time
Multi-Property Sales Coordinator | Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa DubaiThe Grosvenor House Dubai is a landmark of unparalleled luxury complemented by breathtaking views of Dubai Marina, Dubai Harbour, the Arabian Gulf and beyond. The two iconic 45-storey towers offer 750 sophisticated rooms, suites and apartments—setting new standards in hospitality.Multi-Property Sales Coordinator | Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa Dubai | Apply NowConvert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved.Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities.Responds to telephone/email inquires/ requests for group business in the defined timeline.Create and maintain accurate customer meeting/event records in Opera capture feedback and make suggestions for adapting offering.Suggests positive alternatives through cross-referrals, and ensures that business booked is within hotel parameters. Processes all correspondence within acceptable agreed time lines.Monitor developments, innovations and best practice across the estate and competitor organizations and implement any process that will improve sales performance.Ensure follow up takes place with clients and opportunities are sought for repeat bookings.Support other hotel associates on their development of sales awareness and selling skills.Prepares and maintains accurate account information and profiles in OperaEnsure that all sales opportunities are effectively cross-referred where possible using the appropriate cross-sell protocol.Produces contracts, proposals, BEO’s and other related booking documentation.Ensure strong knowledge of cluster Conference & Events products and selling strategies.Utilizes selling skills to book all aspects of meeting in one phone call.Proficiency in meeting room set-ups, A/V, and other support servicesStrong knowledge of all hotels in the cluster; selling features, benefits and objectivesUnderstanding of contract management and legalities.Maximize revenue by up-selling creative F & B and other event optionsUnderstand need hotels strategy as developed by revenue managementUnderstand and achievement of team and individual goalsSystems and software knowledge (Opera, Microsoft Office, Internet, Marriott Global Source)Perceive the wider impact of issues on the immediate business environmentCommunicate the vision in the way that generates excitement, enthusiasm and commitment.Focus on the customer and find ways to meet, exceed their expectationsBuild productive relationships with colleagues both internally and externallyIdentify and manage the best resources to effectively deliver project plans.Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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