Staff Software Engineer Jobs In Dubai UAE Careem
3 weeks ago
Note: We are willing to train a motivated individual that meets the other requirements of the position
Responsibilities:
Provide customer service via all communication channels ( written & verbal communication skills) addressing customer requests or inquiries concerning services, status updates, verification of documents.
Ability to establish rapport and cultivate relationships with patients consistently and fellow team members, via phone and email.
Ability to multitask between taking phone calls, answering instant chats, checking voicemails, and responding to emails.
Consistently check to ensure that appropriate changes were made to resolve customers problems
Refer unresolved customer grievances to designated departments for further investigation
Provide solutions to users via support tickets as well as phone sessions.
Follow up with open issues until the customer confirms the matter is resolved.
Assembling and confirming patient schedule, make appointment reminder calls.
Give patients estimates of treatment making sure to communicate in a clear, understandable, and respectful manner.
Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes, such as eligibility, and handle claims questions regarding payments or denials.
Requirements:
Proficiency with MS Office applications -- Word, Excel, Outlook
Excellent time management skills to meet goals and deadlines
Ability to multitask effectively; organized and dependable
Ability to pick up new processes and technologies quickly
Education and Experience:
High school diploma or equivalent
Proficiency using the Google Suite of products Proficiency in relevant computer applications and call center systems Disclaimer: Drjobs.ae
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Abu Dhabi, United Arab Emirates CAREEM Full timeCareem Careers UAE 2024 Latest Careem Taxi Driver JobsCareem – A Detailed OverviewCareem is an online transport platform that provides vehicles for hire to customers across many cities in the world. It was founded in 2012 by Mudassir Sheikha, Magnus Olsson, and Abdulla Elyas and operates in 100+ cities in 12 countries, with over 48 million users. This...
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Abu Dhabi, United Arab Emirates CAREEM Full timeCareem Careers UAE 2024 Latest Careem Taxi Driver JobsCareem – A Detailed OverviewCareem is an online transport platform that provides vehicles for hire to customers across many cities in the world. It was founded in 2012 by Mudassir Sheikha, Magnus Olsson, and Abdulla Elyas and operates in 100+ cities in 12 countries, with over 48 million users. This...
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Staff Software Engineer Jobs In Dubai UAE
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Careem Full timeCustomer Service Representative (CSR)The Customer Service Representative (CSR) provides customer support via telephone and other communication channels for multiple Accounts. This position is a REMOTE JOB. Note: We are willing to train a motivated individual that meets the other requirements of the positionResponsibilities:Provide customer service via all...
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Partnership Executive
6 days ago
Abu Dhabi, United Arab Emirates Careem Full timeAbu Dhabi, United Arab Emirates Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created...
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Partnership Executive
4 weeks ago
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Training Intern
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Training Intern
4 days ago
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City Head
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Sales Intern
3 weeks ago
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Sales Intern
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Partnership Executive
2 months ago
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Partnership Executive
4 weeks ago
Abu Dhabi, United Arab Emirates Precision Hire Solution Full timeAbu Dhabi United Arab Emirates Careem is building the Everything App for the greater Middle East making it easier than ever to move around order food and groceries manage payments and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012 Careem has created earnings...
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Training Intern
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Careem Full timeAbu Dhabi, United Arab EmiratesCareem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created...
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Senior Software Engineer
4 weeks ago
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Senior Software Engineer
2 weeks ago
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Partnership Executive
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Partnership Executive
4 weeks ago
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Site Engineer
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Embedded Software Engineer
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Embedded Software Engineer
2 weeks ago
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