Customer Service

3 weeks ago


sharjah, United Arab Emirates Baalbaki Chemical Industries Full time
Category:
Supply Chain
Career Level:
Experienced (Non-Managerial)
Experience:
5 Years
Required Qualification:
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
logistics
supply chain management
or a related field
support
company
chemical
polyurethane
raw material
supplier
middle east
production
facilities
operations
polyester
insulation
footwear
automotive
seating
adhesives
head
customer service
documents
local
system
dispatch
receiving
sales
payments
demand
standards
customer
DescriptionAbout the Company: Baalbaki Chemical Industries (BCI) is a leading polyurethane systems and polyurethane raw material supplier in the Middle East with production facilities in UAE & Egypt and operations in Turkey, Jordan, Algeria, and Lebanon. We produce Aromatic and Aliphatic Polyester Polyols; Isocyanate Pre-polymers; and Formulated Polyurethane Systems. BCI has integrated polyesters; bulk delivery possibilities; and a complete range of Polyurethane Systems covering applications in Insulation; Footwear; Automotive; Seating; and Adhesives.
Key Responsibilities: Support the Head of Customer Service with the daily tasksPrepare delivery documents (local and export)Follow up and update system for orders dispatch, arrival & receiving and coordinate with the customers & sales teamPrepare offers and proforma invoices, LPOs, and lettersPrepare bank documents (L/Cs and collections)Prepare reminder letters for customersPrepare and update weekly reports and send to top managementPrepare weekly demand table (weekly production table)Coordinate the stickersBook containers with shipping lines for export ordersFreight and local transportation cost reductionFollow up on Export & Local shipments' arrival, documentation & ClearanceUpdate Lean daily for outgoing and incoming orders Qualifications and Skills: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related fieldMinimum 5 years of proven experience in customer service and logistics, preferably in manufacturingArabic speakers are encouraged to applyStrong command of the English LanguageProficient in MS applications (Word, Excel, PowerPoint, Outlook, etc..)Organizational and time management skills to prioritize tasks and meet deadlinesStrong communication and reporting skillsCommitment to maintaining high standards of professionalism and customer satisfactionUnderstanding of LC documentation processesJob SpecificationRana Hamdy (Recruiter) is in search of talented and motivated individuals for the post of Customer Service & Logistics Officer in the field of Supply Chain in one of their office located in Sharjah - United Arab Emirates. The ideal candidate should have bachelor's degree in business administration, logistics, supply chain management, or a related field qualification and atleast 5 years of experience. The position require logistics, supply chain management, or a related field, support, company, chemical, polyurethane, raw material, supplier, middle east, production, facilities, operations, polyester, insulation, footwear, automotive, seating, adhesives, head, customer service, documents, local, system, dispatch, receiving, sales, payments, demand, standards, customer mandatory skills. This is a Full-Time morning shift job.Disclaimer:Vacancies.ae is an exclusive platform that ought to help jobseekers & employers to be joint. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice any deception or fraudulent, kindly send us an email at #J-18808-Ljbffr
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