Pre-Sales Engineer

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewPre-sales engineering design for customers on a project or contract basis based on predefined key issues. The role is a highly varied role focusing on support of the Sales Team and resolution of customer issues in a timely manner. Travel to Barrett and customer sites will be required to resolve complex issues which cannot be resolved remotely and to deliver training programmes. Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewPre-sales engineering design for customers on a project or contract basis based on predefined key issues. The role is a highly varied role focusing on support of the Sales Team and resolution of customer issues in a timely manner. Travel to Barrett and customer sites will be required to resolve complex issues which cannot be resolved remotely and to deliver training programmes.Job DescriptionYou will be a team player and possess strong communication skills, be flexible and adaptable, as well as be able to use your initiative to present and communicate ideas confidently. It is important you have excellent analytical thinking and problem-solving skills as you will be expected to do your own research and investigation.Responsible as technical focal point, activities include but not limited to:Develop a high level of understanding of Barrett Communications solutions to be able to support external and internal customers in sales and the resolution of technical issues.Liaise between the engineering departments and customers coherently in written and spoken English.Analyze customer needs and define specific system designs to meet requirements mitigating any product limitations.Provides the technical documentation for proposals and systems level definition.Maintain relationships with customer technical personnel.Develop specific solutions by finding technical alternatives using Barrett/Motorola products or integrating third party solutions when applicable, understanding the capabilities and interfaces involved.Team with sales, customer service engineers, and project managers to develop technical solutions that meet Barrett’s strategic goals.Learn the usage of specialized engineering tools for high quality design including RF prediction analysis.Analyse competitive products and make recommendations for changes in our designs to develop competitive advantages.Documents the technical solutions by creating block diagrams, systems descriptions, executive summaries, and related documents, all based on the best practices and standards defined by Barrett and Motorola solutions.Prepare practical demos for specific technologies for customer including the design implementation and effective presentation.Provide onsite and offsite training, both domestic and international, on Barrett products.In addition to the above engineering activities, as part of the pre-sales support team, there are additional tasks like the following:Help on the preparation of proposals and bids within the expected timeframes.Act as Trusted Advisor partner with Sales and End Customers.Follow company bid and quote process procedures and compliance requirements.Prepare point to point answers to bids, risk assessments and technical descriptions to customers.Conduct productfield testing and trialsin line with departmental and business requirements.Act as a point of contact responsible for the maintenance of the Support Ticket web portal andassignment of tickets to relevant departments and personnel.Conduct operational product verification and communicate test summary reports which includes testrecommendations, inclusions, exclusions, lessons report, known outstanding bugs and requirements.LEVEL OF RESPONSIBILITIESAutonomy: Works under normal supervision with a high level of independence. Follows Established Direction. Work is reviewed for accuracy and overall adequacy.Knowledge: Solid Knowledge about HF products and solutions (Must). Frequent use and knowledge of telecom system field implementation & project management, knowledge of industry general practices, techniques, and standards. Highly desirable previous knowledge/exposure to IT/Networking or telecommunication projects.Problem solving: Develops solutions to a variety of problems of moderate scope and complexity where analysis of situation or data requires reviewing identifiable factors. Identify his scope of solutions ability and escalate both on time and to the appropriate level when necessary.Basic RequirementsSpecific Knowledge/Skills:Engineering Degree
Electronics/Electrical/Telecommunication,
Preferably Military CareerThe ability to hold and maintain Defence clearances at a minimum of BASELINE (Highly Desirable)5 years’ experience in Pre-Sales Roles or SimilarHighly desirable Knowledge about Military Customers and needs.Proficient in English both written and spoken.Travel requirements: Up to 40%Skills Required:Technical skills to design system configurations based on system planners and internal tools.Technical skills to understand integration with third party providers and to learn about new solutionsand applications.Analytical (able to break problems into pieces and address each according to priority and possibleimpact).Ability to learn technical details on the portfolio and competitive products as well as technical conceptsand specialized tools.Teamwork.Good writing skills for technical and non-technical topicsAble to work under pressure and under a short notice environment and to handle multiple projects atthe same time.Proficient in Microsoft Word and Microsoft ExcelIn return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:Competitive salary and bonus schemes.Two weeks additional pay per year (holiday bonus).25 days holiday entitlement + bank holidays.Attractive defined contribution pension scheme.Employee stock purchase plan.Flexible working options.Private medical care.Life assurance. Enhanced maternity and paternity pay.Career development support and wide ranging learning opportunities.Employee health and wellbeing support EAP, wellbeing guidance etc.Carbon neutral initiatives/goals.Corporate social responsibility initiatives including support for volunteering days.Well known companies discount scheme.Travel Requirements25-50%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYesCompanyMotorola Solutions UK Limited-DDAEEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected
characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email
. About Us MOTOROLA SOLUTIONS OVERVIEW
At Motorola Solutions, we believe our people are our greatest strength. More than 20,000 strong, we’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
As we have for nearly a century, we design and advance technology – intentionally, purposefully, responsibly – that prioritizes people and helps save lives. We build and connect critical communications, video security and command center technologies to help protect people, property and places. And our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security.
Because we believe that the next big idea can come from anyone, anywhere at any time, we're transforming the technology of today with tomorrow in mind. Anything is possible with the freedom to think outside the box. Connect with a career that matters and help us to build a future of safer, together. Learn more

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