Assistant Director of Sales

3 weeks ago

dubai, United Arab Emirates Bali Jobs Recruitment Full time
Position Level: ExecutiveReports to: Director of Sales & MarketingLocation: Head office in Dubai with regular visits to Oman
We currently have an exciting opportunity for an experienced Assistant Director of Sales & Marketing to join an ultra-luxury resort brand in Oman. As an AssistantDirector of Sales & Marketing, you will take full responsibility for the efficient operation of the Sales & Marketing department to provide exceptional products and services within brand operating standards. Your key role is to drive the right business at the right price to ensure the resort achieves budgeted occupancy, rate and revenue.
Requirements:
To execute the position of AssistantDirector of Sales & Marketing, you must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
Minimum of seven years of experiencein hospitality or hotel sales and marketing setting, with direct supervisory experience over a sales team, or an equivalent combination of education and experience.Master's or bachelor's degree in Sales and Marketing or Revenue Management or related fieldExperience working for the Middle East market is mandatory.Understand the non-traditional, experiential approach of a luxury property.Strong communication and leadership skills.Must have advanced digital marketing knowledge.Advanced selling skills with familiarity with emotional intelligence.Business leadership, cross-cultural work environments exposure, and critical problem analysis/resolution skills.Marketing education in marketing strategies, advertising, client relations, social media, and selling with a combination of proven activities.Recognizing current trends, marketplace attitudes and company intelligence.Cross-cultural work environment exposure and thrive in a multi-cultural team.Very good command of written and spoken English.
Duties & Responsibilities:
Collaborate with the Director of Sales & Marketingto develop and implement sales strategies aligned with business objectives.Operate the property consistent with all legal, statutory, and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed, and maintained to ensure the successful operation of the hotel.Manage and work alongside Sales & Marketing & Public Relations teams and agencies to drive performance.Analyze market trends and competitor activities to identify new opportunities and potential threats.Contribute to the development of the annual sales plan and budget.Build and maintain strong relationships with key clients, ensuring customer satisfaction and loyalty.Respond promptly to client inquiries and concerns, providing effective solutions.Conduct regular client meetings to understand their evolving needs and expectations.Supervise and mentor the sales team, providing guidance and support in achieving targets.Conduct regular performance evaluations and implement training programs to enhance team skills.Actively participate in sales activities, including client meetings, presentations, and negotiations.Monitor and analyze sales performance against targets, implementing corrective actions as needed.Ensure accurate and timely reporting of sales metrics and KPIs.Stay informed about industry trends, competitor activities, and market developments.Conduct market research to identify new business opportunities and potential clientsContinually focus on revenue generation and profile building for the resort and spa.Constantly assess marketing strategies and tactics to remain relevant and effective.Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the resort.Solicit group, individual and other businesses directly and jointly with others through the execution of action plans.Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.Within established parameters quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; to close the transaction.Prepare reports as required by brand Policy and as directed, compile and input market intelligence information.Determine and recommend prospective customers by analyzing all available information, participating in and conducting customer interviews and preparing customer action plans.Train the sales team accordingly in preparation for appropriate sales strategies.Determine appropriate market segments towards maximizing revenues.Create sales targets and networks with corporate clients, airlines, tourist offices and related fields.Observe the market for relevant trends, monitoring competitors and the tide of events.Responding appropriately through social media adhering to the brand's Social media guidelines.Contribute to the price strategy aligned with the revenue manager for pricing and promotion.
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