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Patient Coordinator

4 months ago

dubai, United Arab Emirates Novomed Full time
Recruiting Physicians Locally & Internationally Assist in scheduling and confirming patient appointments, check-ups and physician referrals.Interview patients to complete insurance and privacy formsVerify patient's eligibility and benefits with Insurance Companies.Answer telephone calls and direct them to appropriate staff.Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads.Provide product/services information about Novomed Centers.Take the extra mile to engage customers to turn their inquiry into salesResolve any problems that arise in a timely manner, and act as a mediator for the care and treatments that are being provided by Novomed to the patient.Ensure excellent service standards and maintain high customer satisfactionEnsure that patients received the necessary referrals and were reminded of future appointments.Ensure that the environment was kept clean to increase customers' comfort.Ensure that every patient was welcomed into the facility with courtesy.Entrust with and maintain strict confidentiality with security and other sensitive matters.Perform any other related duties and/or assignments as directed by the line manager.SkillsUAE Experience in healthcare is preferableArabic speake is a mustcan join immediately to one month
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