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Sr. Analyst Rider Processes Jobs In Dubai | talabat

4 months ago

dubai, United Arab Emirates talabat Full time
Sr. Analyst Rider Processes Jobs In Dubai | talabatApply Also: Collection Manager Jobs In Dubai | Parsons Corporation
We are seeking an experienced and detail-oriented Senior Specialist in Operational Processes to join our team. In this role, you will play a pivotal role in optimizing the operational processes that directly impact our riders. You will drive the documentation, development, and streamlining of cross-functional processes and systems within their dedicated function or department across the MENA Region. They will play a critical role in continuous process improvement and standardization, identifying root causes of issues and driving resolution while liaising between the business unit and other functions/departments. The ideal candidate should possess excellent analytical and problem-solving skills, be detail-oriented, and have a track record of delivering results. A bachelor’s degree in business administration, engineering, or a related field is required, along with a minimum of five years of experience in a process improvement role.Apply Also: Production Engineer Jobs In Dubai | McDermott International
Responsibilities
Gather, mine & analyze data to identify process inefficiencies, wastes, and improvement opportunities (Use Lean Six Sigma or similar process improvement and problem-solving tools)Gather requirements and drive process change using staff interviews, document analysis, workshops, surveys, site visits, SOP, and workflow analysis.Working within project planning constraints, communicating identified project risks and issues to the delivery/project manager accordingly, and providing inputs to the change control process.Complete post-implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
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Requirement
Bachelor’s degree in business or equivalent work experience.Proven experience in operational process management, Accredited Lean Six Sigma Green Belt is a PLUS2-3 years of overall experience in proven Continuous Improvement analytical experience from a similar role /Business Excellence under BPO / Project management and business analysis preferably in a logistics or delivery-related industryAbility to set up, facilitate, and lead service improvement/’Workout’ sessions with a range of business stakeholders (incl. Experience in process/value stream mapping)
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