Guest Experience Expert

4 weeks ago

dubai, United Arab Emirates Le Méridien Full time
Guest Experience Expert (Guest Relation Officer) Jobs In Dubai | Le MéridienFor More Top Organization JobsClick HereWe are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.Responsibilities:
Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.
Requirements:
High school diploma or GED.2+ years of customer service experience.Certificate or diploma in hospitality advantageous.Exceptional interpersonal skills.Excellent written and verbal communication.Good time management and organizational skills.Conflict resolution experience.
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