Guest Experience Expert

1 month ago

Dubai, United Arab Emirates MARRIOTT International Full time


JobCategory Rooms & Guest ServicesOperations

LocationSheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai,United Arab Emirates, United Arab Emirates VIEW ONMAP

ScheduleFull-Time

LocatedRemotely?N

Relocation?N

Position TypeNon-Management

PositionSummary

Our jobsaren’t just about giving guests a smooth check-in andcheck-out. Instead, we want to build and experience that ismemorable and unique. Our Guest Experience Experts take theinitiative to deliver a wide range of services that guide gueststhrough their entire stay. They are empowered to move about theirspace and do what needs to be done. Whether processing operationalneeds, addressing guest requests, completing reports, or sharingthe highlights of the local area, the Guest Experience Expert makestransactions feel like part of theexperience.

No matter what position you arein, there are a few things that are critical to success –creating a safe work place, following company policies andprocedures, maintaining confidentiality, protecting company assets,upholding quality standards, and ensuring your uniform, personalappearance, and communications are professional. Guest ExperienceExperts will be on their feet and moving around (stand, sit, orwalk for an extended time) and taking a hands-on approach to work(move, lift, carry, push, pull, and place objects weighing lessthan or equal to 10 pounds without assistance). Doing all thesethings well (and other reasonable job duties as requested) iscritical for Guest Experience Experts – to get it rightfor our guests and our business each and everytime.

PreferredQualifications

Education: Highschool diploma or G.E.D. equivalent.

RelatedWork Experience: No related workexperience.

Supervisory Experience: Nosupervisory experience.

License orCertification: None

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