Relationship Manager

3 weeks ago

united arab emirates Abu Dhabi Islamic Bank PJSC Full time

Role       : Relationship Manager / BBD-Business Liabilities & Cash Management
Location : Abu Dhabi                        
Role Purpose:

  • Maximize portfolio revenue through all offered products.
  • High le vel service & special attention to Elite clients.
  • One Stop Shop concept- RM to be the focal point for all services.
  • Retention of existing clients & increase acquisition.
  • Confidentiality should be maintained in all aspects of the job.
        
    Key Accountabilities of the role      
  • Achieve sales targets.  
  • Build and maintain strong and healthy relationships with elite clients.
  • Maximize revenue through existing clients (FX, TT, Cash Management Services & Investment).
  • Conduct regular visits to Elite clients (quarterly for top clients).
  • Cross selling bank products for retention of clients.
  • Ensure customer's complaints are resolved efficiently.
  • Perform other tasks specified by management.

Specialist Skills / Technical Knowledge Required for this role:

  • Compliance with Bank internal policy
  • Applying procedures and dedication for TAT
  • Excellent knowledge of service standards.
  • Knowledge of Business Relationship Management.
  • Fair knowledge of UAE Banking practice, regulations and risks.
  • Excellent communication and computer skills.
     
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