Associate Client Manager Jobs In Dubai | Cigna

4 weeks ago


dubai, United Arab Emirates Cigna Full time
Associate Client Manager Jobs In Dubai | CignaFor More Top Organization Jobs Click HereDescription:Manages the relationship with assigned portfolio of Cigna Insurance Middle East and Africa clients. Ensuring performance of each assigned policy to agreed service levels, customer/client satisfaction and driving continuous improvement Resolves less complex customer issues and identifies improvements to prevent issues from re-occurring Educates clients on plan design and renewal options. Participate in strategic meetings on retention rate, success, challenges.Responsibilities:
Work hand in hand with the Corporate Client Manager to pro-actively manage and negotiate renewal, executing annual renewal strategy and optimizing profitability.Support in preparing, analysing, and presenting Quarterly Claims Reviews and Member Orientation sessions.Must have an excellent understanding of all Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients.Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.Look for growth opportunities throughout the year with existing groups.Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
Requirements:
Excellent communication skills, written and verbalHighly motivated and organized with a flexible approachWorks well under pressure and being flexibleConfident public speaker/presenterExperience of data collection and statistical analysisStrong interpersonal skillsMaintains a positive working relationship with teammates, peers as well as external clients and brokersAbility to take ownership and demonstrate initiativeAbility to deal with diverse cultures and have influential selling and positioning skills.Detail-oriented and able to work independently to manage multiple simultaneous projects.
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