Customer Service Representative Jobs | First Abu Dhabi Bank
3 weeks ago
Provide excellent customer service by attending to incoming calls within the quality guidelines.Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process.Recommend potential products or services to management by collecting customer information and analyzing customer needs.Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores 2.
Job Requirements:
High School Minimum0 – 2 years relevant experience in banking sector Knowledge, Skills, and Attributes:Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone SkillsExcellent communication skill in English & Arabic
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Customer Service Representative Jobs
1 week ago
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