Waitress - Banquets

4 weeks ago


dubai, United Arab Emirates ALL - Accor Live Limitless Full time
To report for duty punctually wearing the correct uniform with name badge and palm pin at all times. Maintain and promote Sofitel operational excellence. Must know the standards set Sofitel Dubai the Obelisk standards. Ensure mise-en-place is complete. The ability to arrive on schedule following proper payroll and uniform procedures. The ability to gather and transport all supplies needed for the set‑up of a function, but not limited to silver, china, linen, skirts, glassware, condiments, etc. Perform side duties (checklist) Report to manager any kinds of deviation from set standard and procedures. Ensure that all operating equipment is maintained. Ensure that all service and storage areas are kept safe, clean and locked. Help minimize waste, neglect, breakages and mishandling of supplies and equipments. To report any complaints, incidents or any other irregularities to the management. Help implement work simplification and necessary changes. Monitor quality of products and services. To be punctual at all times. To ensure that guests receive the attention they require. Attend all meetings and trainings as requested by Meeting Center Manager / Asst. Banquets Manager. To professionally behave with other members of staff, managers and directors. To assist and report to the Banquets Manager and carry out requests as made by the Management. Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner. Set up and unset function rooms, including table setting, according to established standards. Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management. Present banquet check to event organizers, ensure checks are signed and correctly posted. Comply with hotel and department policies and procedures at all times. Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures. Communicates to his/her superior any difficulties, guest comments and other relevant information. Establish and maintain effective employee working relationship. Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility. Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. Carry out any other duties as and when assigned by the Management of the Hotel. Assist other Food & Beverage Outlets in their operations within peak times when needed.
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