Waitress - Banquets

3 weeks ago

Dubai, United Arab Emirates ALL - Accor Live Limitless Full time
  • To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
  • Maintain and promote Sofitel operational excellence.
  • Must know the standards set Sofitel Dubai the Obelisk standards.
  • Ensure mise-en-place is complete.
  • The ability to arrive on schedule following proper payroll and uniform procedures.
  • The ability to gather and transport all supplies needed for the set‑up of a function, but not limited to silver, china, linen, skirts, glassware, condiments, etc.
  • Perform side duties (checklist)
  • Report to manager any kinds of deviation from set standard and procedures.
  • Ensure that all operating equipment is maintained.
  • Ensure that all service and storage areas are kept safe, clean and locked.
  • Help minimize waste, neglect, breakages and mishandling of supplies and equipments.
  • To report any complaints, incidents or any other irregularities to the management.
  • Help implement work simplification and necessary changes.
  • Monitor quality of products and services.
  • To be punctual at all times.
  • To ensure that guests receive the attention they require.
  • Attend all meetings and trainings as requested by Meeting Center Manager / Asst. Banquets Manager.
  • To professionally behave with other members of staff, managers and directors.
  • To assist and report to the Banquets Manager and carry out requests as made by the Management.
  • Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.
  • Set up and unset function rooms, including table setting, according to established standards.
  • Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
  • Present banquet check to event organizers, ensure checks are signed and correctly posted.
  • Comply with hotel and department policies and procedures at all times.
  • Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
  • Communicates to his/her superior any difficulties, guest comments and other relevant information.
  • Establish and maintain effective employee working relationship.
  • Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility.
  • Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
  • Carry out any other duties as and when assigned by the Management of the Hotel.
  • Assist other Food & Beverage Outlets in their operations within peak times when needed.

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