Director of Learning

4 weeks ago

dubai, United Arab Emirates ALL - Accor Live Limitless Full time
Director of Learning & Development | ALL – Accor Live Limitless DubaiExplore a world of breathtaking locations and get inspired by one of our 5.500 properties and 40+ hotel brands in 110+ countries, from luxury to economy.We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Director of Learning & Development | ALL – Accor Live Limitless Dubai | Apply NowDo miss out on thisn’t m exciting opportunity – apply now at dubaiofferz.comKey Roles & ResponsibilitiesConducting Training needs analysis for the hotel.Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic planInitiate, co-ordinate, execute and follow-up on all training activities within the hotelEnsure coordination and delivery of training programs of all internal providersChampion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and trackedAssist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leadersProvide support and development of Departmental Trainers as requiredDesign and Implement effective processes and tools for learning evaluation and reportingActively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industryNegotiate, oversee and follow up on learning facilitated by external providersUpdate training information in employee HR System, maintain accurate records of activities and participant informationMaintain an ongoing Training Calendar to ensure learning resources and opportunities are maximizedPrepare monthly forecasts of training related expensesParticipate in regional meetings / workshops and ensure such activities are rolled out as required in the hotelDevelop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleaguesAssisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as requiredChampion all Employee Engagement (EES) activities, Committee related initiatives including monthly recognition, Committee Meetings and Team GatheringsDrive engagement and culture throughout the hotel.QualificationsPERSONAL ATTRIBUTESSolid communication skills, both written & verbalEngaging presenceWarm and inviting style of presentationA confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organizationEnthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilitiesStrong organizational skills, works well on their own, able to set and meet deadlines with quality resultsQualificationsDegree in Hotel/Human Resources Management or its equivalentCertificate or Diploma in L&D practiceWorking knowledge of Excel, MS Word, PowerPoint & PublisherExperienceMinimum 3 – 5 years of experience in the Hospitality Industry, with minimum of two years in a Leadership roleHuman Resources experience a definite assetInteraction Management, MBTI, FranklinCovey facilitator an asset
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