Bell Captain Jobs in Ras Al Khaimah | Waldorf Astoria Careers

3 weeks ago


ras al khaymah, United Arab Emirates Waldorf Astoria Full time
Bell Captain Jobs in Ras Al Khaimah | Waldorf Astoria Careers
Description:A Bell Captain is responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.Job Responsibilities:
Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelines
Job Requirements:
Previous customer service experience in a supervisory roleThe ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal, personal presentation and communication skillsAccountable and resilientCommitment to delivering a high level of customer service
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