Services Planner

1 month ago

abu dhabi, United Arab Emirates Schneider Electric Norge AS Full time
As Service Planner you will act as a bridge between clients and provide information on how they can access to our services. In addition, work as an intermediary between clients, often serving in a support role for them during difficult times.We are looking for a Service Planner to join our team to coordinate between internal and external teams and the customer and contractors. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery.A Service Planner’s responsibilities include working directly with clients to ensure their cases are attended timely manner. Planner explain what options are available and keep records about everything offered in the facility.Responsibilities:• Assist clients with services for benefits and entitlement.• Advocate for adequate, timely and cost-effective services.• Respond to any issues that occur during the delivery of services, escalate to management when needed.• Schedule appointments for clients, answer phones and track clients’ service records.• Monitor the services being provided and stay up to date on any services being introduced.• Evaluate the quality of all services and identify areas that need improvements and report to management. Qualifications: • Proven work experience as a Service Coordinator/Planner or similar role.• Strong work ethic and service skills.• Excellent communication and interpersonal skills.• Stay up to date with services, policies and regulations.• Strong record-keeping and analytical skills.• Excellent organizational skills and attention to detail.• An associate degree or bachelor’s degree in relevant field is preferred. Why us?At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all. We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.€34.2bn global revenue+12% organic growth135 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filledSchneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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  • Services Planner

    1 week ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Schneider Electric Norge AS Full time

    As Service Planner you will act as a bridge between clients and provide information on how they can access to our services. In addition, work as an intermediary between clients, often serving in a support role for them during difficult times.We are looking for a Service Planner to join our team to coordinate between internal and external teams and the...

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    4 weeks ago

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