Services Planner

1 month ago


Abu Dhabi, United Arab Emirates SCHNEIDER ELECTRIC - UAE Full time
  • Assist clients with services forbenefits and entitlement.
  • Advocate foradequate, timely and cost-effectiveservices.
  • Respond to any issues that occurduring the delivery of services, escalate to management whenneeded.
  • Schedule appointments for clients,answer phones and track clients’ servicerecords.
  • Monitor the services being providedand stay up to date on any services beingintroduced.
  • Evaluate the quality of allservices and identify areas that need improvements and report tomanagement.

Qualifications

  • Proven work experience as a ServiceCoordinator/Planner or similar role.
  • Strongwork ethic and service skills.
  • Excellentcommunication and interpersonal skills.
  • Stay upto date with services, policies andregulations.
  • Strong record-keeping andanalytical skills.
  • Excellent organizationalskills and attention to detail.
  • An associatedegree or bachelor’s degree in relevant field ispreferred.

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