Online Fraud Risk Analyst Job in Dubai | Visa
1 month ago
Work with (typically) 7-12 different ecommerce merchants to help them manage CyberSource risk management products to prevent online card fraudDevelop in-depth knowledge of CyberSource risk management products through research and testing in order to act as subject matter expert to clients.Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.Analyze transaction data with a view to optimizing risk management strategies for clients.Produce regular, detailed reports that clearly explain to clients the performance of current riskDeliver occasional training sessions to clients on the use of CyberSource risk products. This may be done over the phone or involve giving presentations, product demonstrations, or whiteboardIndependent decision making required on daily basis.Required to interpret and analyze complex transaction data and identify patterns and trends, and make independent decisions on fraud screening configuration for merchants based on this work.Must be keenly aware of the responsibility involved in such a position, given that their recommendations for fraud screening configuration changes will impact which transactions are accepted or rejected by the ecommerce merchant.Individual contributor working within a global team of Managed Service Analysts, all working as individual contributors supporting ecommerce merchants in their respective regions.No responsibility for a budget or cost center.This role reports to the CEMEA Managed Risk Services Regional DirectorThis individual will be expected to interact effectively with direct line management and others at a similar level.
Job Requirements:
Bachelor’s or Master’s DegreeE-commerce or online fraud management background, knowledge of ecommerce fraud solutionsAdvanced Excel skills is a mustKnowledge of business analytical platforms (e.g. Tableau, Power BI etc.) is a plusExperience with the Cybersource Decision Manager platform is a plus.
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