Night Manager – Pre-Opening

3 weeks ago


dubai, United Arab Emirates Hilton Dubai Full time
The job posting is outdated and position may be filled
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• Oversee the entire Front Office operation to maintain high standards• Serve as a point of contact for regular and VIP Guests• Complete Night Audit duties• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy• Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel• Manage, record and promptly resolve issues or emergencies that arise• Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area• Act in accordance with all security and emergency procedures and manage the instigation of these, as required• Compile adequate handover to Early staff / Duty Manager• Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts• Act in accordance with policies and procedures when working with front of house equipment and property management systems• Conduct annual and mid-year Appraisals with Team Members• Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas• Assist other departments, as necessary Disclaimer: Drjobs.ae
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