Patient Administrator

4 weeks ago


dubai, United Arab Emirates Mediclinic International Full time
Choose how often (in days) you want to receive a notification:
Closing date: Number of positions: 1Recruiter name: Reem Mansoor Reference number: 50269 Workplace Type: Mediclinic Parkview Hospital | Dubai | United Arab EmiratesMAIN PURPOSE OF JOB To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role KEY RESPONSIBILITY AREAS To effectively and efficiently manage the patient appointment scheduling and registration process
To effectively and efficiently manage the medical insurance process and other related tasks
Effectively manage the billing and cash up process
To consistently meet customer service expectations by improving the quality of patient service REQUIRED EDUCATIONEssential:
Completed secondary school education (Grade 12)
Desired:
Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
REQUIRED EXPERIENCEEssential:
2-3 Years’ experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment REQUIRED JOB SKILLS AND KNOWLEDGEComputer literacy and proficiency in MS Office applicationsCRM (customer relations management) software applicationsHospital information systemsKnowledge of company policies and emergency codesKnowledge of medical insurance terminologies and processMedical terminology and proceduresNumerical literacyPatient scheduling and registration processesAll applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East FamilyBecome a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.#J-18808-Ljbffr
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