Sales Manager

3 weeks ago


dubai, United Arab Emirates مجموعة الفهيم Full time
Job Purpose:Drive sales and achieve profitability targets for CM&E Aftermarket Parts business in Northern Emirates set by the Management. Implement annual business plans, manage staff, execute marketing initiatives/campaigns, manage sales inventory and lead the team to maximize business revenue. Key Accountabilities:Strategy & Planning: Assist in the development of annual business plan, financial, man power budget & strategy in line with the overall department plans and objectives. Execute action plans to control budgets and overhead costs to ensure revenue targets are met. Assure full involvement and engagement of department managers for effective planning.Business Development: Drive sales and increase margin turnover while minimizing the variable cost base in line with targets. Execute the approved sales plan is cascaded to the team, set individual targets and key performance indicators (KPIs) to maximize sales and profit targets set for integrated retail shops. Assist in preparation of annul marketing plans, initiatives & campaigns. Execute distinct sales channels management processes aiming to ensure targeted return on investment.Operations: Ensure clear and strong flow of communication is maintained between the teams to ensure timely delivery of customer orders and the management of delivery function. Ensure customers’ receivables are in line with Group’s credit facility policy by following up on timely collection and due settlement. Actively participate in order planning and ordering in line with sales forecast to ensure it is aligned with assigned budget and sales forecast.Inventory Management: Manage adequate stock levels are maintained at all times complying with the given thresholds while balancing business demand against carrying cost for the purpose of maximizing profits. Ensures inventory is controlled and managed as per the required standards. Review and analyze stock discrepancies.Customer Service & Retention: In line with the Automotive division and Principal's guidelines, implement customer retention strategy by implementing new ideas to retain customers. Analyze sales satisfaction index results, understand the root causes and ensure actions are in place, to proactively manage the customer expectations.Team Management: Conduct regular performance reviews, coach, counsel, provide support and necessary tools. Create and ensure implementation of training plans and programs to enable team to accomplish their tasks in efficiently. Coordinate with the HR department/ senior manager for recruitment (internal/external) as required.Qualifications & Experience:Bachelor’s Degree in Business, Management, Engineering or equivalent.8 – 10 years of minimum experience in sales within automotive parts industry; out of which 2 years should be on Managerial level.
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