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Technology Specialist
3 weeks ago
Responsibilities:• Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.• Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., One Commercial Partner (OCP)).• Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.• Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center (MTC) (MTC), demo sites, virtual sites) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.• Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.• Demonstrates new and updated products to increase internal virtual teams’ understanding of solutions and new opportunities.• Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.• Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.• Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs. Disclaimer: Drjobs.ae
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