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Cisco Network Support Lead

1 month ago

Dubai, United Arab Emirates Capgemini - Zcomme Full time
The Role
We are seeking an experienced and skilled Cisco Network Support Lead to join our team. The ideal candidate will have a minimum of 8-10 years of hands-on experience in Cisco network support, including switching, routing, ACI, and load balancers. This role requires expertise in administering the Cisco network stack, resolving incidents, executing changes, and responsible for network and voice support. • Minimum 8-10 years of relevant hands on experience in Cisco network support including (Switching, Routing, ACI, Load balancers etc) and should be able to lead team for network support and voice support • Expert in administration of Cisco network stack, fixing incidents and executing changes
Requirements
• Experience on Datacenter network components & Cloud networking • CCNP or CCIE certification is preferred • Should be exposed to CISCO UCS & Voice to be able to manage the team • Must have relevant ITIL tools & processes knowledge (Incident, Change and Problem). • Should be comfortable using SNOW as ITIL tool
About the company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of 22 billion.

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