VIP Waiter/Waitress

VIP Waiter/Waitress - FIVE Jumeirah VillageDubai, United Arab Emirates
| Posted on 04/20/2024
Department Name
Food and Beverage Service
Work Experience
1 - 3 years
City
Dubai
Country
United Arab Emirates Job Description Are You Ready for a Daring Challengewith The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standardacross the Industry.
Join the FIVE Tribe - and Get Ready toMake Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication,Leadership and Organisational Skills. As an Astute Creative and CriticalThinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do’ AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.
Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining our
Food and Beverage Team as a VIP Waiter/Waitress
will Empower you to deliver Exceptional Experiencesacross our award-winning Lifestyle Destinations. Jump on Board and Unlock yourPotential in a Buzzing Environment that will take your Career to New Heights
What We’re Looking For
Previous experience of 1-2 years in a Luxury Hotel environment as a VIP Waiter / Waitress is a plus.
Professional, Insta-Worthy Appearance, alwaysadhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’demeanour.
Flexibility to work a variety of shifts,including weekends and holidays, based on the requirements of the Hotel.
A Welcoming and Enthusiastic Energy that setsthe tone for a Sensational Guest Experience.
An elevated and energetic Conversationalist, engaging Guests with livelydiscussions.
A Proactive Nature, coupled with a meticulous Eye for Detail, ensuringevery aspect of the Operation is curated to perfection.
Excellent communication and interpersonal skills,
leveragingstrong verbal and written skills to engage effectively with Guests, FIVE TribeMembers, and stakeholders.
Finds creative solutions and take ownershipof all duties and tasks assigned, while ensuring an unparalleled Journey atFIVE.
Skills in Improving Customer Satisfaction andDriving Profitability, showcasing a commitment to Industry-Leading Standards.
‘FIVE-Styled’ Visionary thinking by
findingcreative solutions, while taking Ownership for all duties and tasks assigned.
Impeccable communication skills, both verbal and written, with fluencyin English (additional languages are a plus).
A hands-on attitude, fuelled by a ‘Can-Do’ Spirit.
KeyResponsibilities
Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journeyat FIVE is sensational.
Proactivelyacknowledges and Remembers Guest Preferences, maintaining meticulous GuestHistory records to curate unparalleled, ‘FIVE-Styled’ Service.
Takes anddelivers Food and Beverage Orders accurately and efficiently, ensuring specialDietary Requirements and Preferences are considered.
Presentsmenus and makes knowledgeable Recommendations based on the Guests’ Preferencesand the availability of ingredients.
Demonstratesan Unwavering Commitment to upholding FIVE's First-in-Class Standards,providing personalised Service to Guests at all times.
Ensures aSeamless Dining Experience for VIP Guests, Anticipating their Needs, andFulfilling Special Requests.
Exhibits anexceptional understanding of FIVE's diverse destinations, concepts, menus,events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at everytouchpoint.
AssumesOwnership of Guest Concerns and Requests, displaying top-notch Responsivenessto Exceeding Expectations, whilst escalating relevant concerns to the Head ofDepartment.
EfficientlyProcesses Billing and Payments while adhering to FIVE’s industry-leadingControl Procedures.
Contributesto a Luxurious Dining Experience by working Collaboratively with the Food andBeverage Team to maximise Guest Satisfaction, ensuring next-level Service.
Assists inthe lavish Table Setup and helps maintain the Dining Destination’s overallCleanliness and Atmosphere.
Exemplifiesthe Highest Standards of Hygiene and Safety, including adhering to properhandling of utensils, equipment, and best-in-class Cleaning Procedures.
Utilisesremarkable Sales Techniques to upsell and promote bespoke Services, lavishConcepts, and exclusive Special Promotions to Elevate the Guest Experience andfoster Revenue Growth.
Plays aPivotal Role in the preparation, setup, and breakdown of breath-taking Events,Parties, and exclusive Extravaganzas.
Embodies aVisionary Mindset that continuously Disrupts and Breaks Boundaries.
Attendsregular Team Meetings and ongoing bespoke Training Sessions to improve ProductKnowledge and Service Skills.
Becomes aninvaluable member of the FIVE Tribe, fostering a buzzing atmosphere whileCelebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions andInsta-Famous Tunes.
Contributesto the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in thesuccess of FIVE’s award-winning initiatives.
The Team
‘FIVERs’ are Cultured yet Chic, Confidentyet Self-Effacing, and Work Hard to Play even Harder.
As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ andapply it to create Insta-Perfect Experiences for our Guests that keeps them ComingBack for More.
If you Dream of being surrounded by Like-Minded Individuals whoshare your Passion for Delivering Unforgettable Moments that last a Lifetime
– then Look No Further and Unleash your Next-Level Potential.
FIVE is a leader in Sustainable LuxuryLiving and Hospitality, with its UAE-based Destinations being the first andonly Hotels in the UAE to obtain the International Renewable EnergyCertificates (I-REC) for achieving 100% renewable electricity for 2022. Thecompany's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to acompletely LEED Platinum-certified operational hospitality portfolio. FIVE PalmJumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved animpressive 84 Points under LEED v4's BD+C and ID+C rating system, making it oneof just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making ‘Sustainability without Compromise onLuxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum(BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scopeof Sustainability Strategy permeating Operations, Governance and Community.
An Equal Opportunity Employer
The FIVE Tribe represents over 70nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverseand Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVEdoes not discriminate based on disability, race, age, sex, gender, sexualorientation, ethnicity, religion or belief, nationality, marital status, or anyother basis protected under national or local laws. Ranked 10th on the GreatWorkplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is morethan a group of people working together – it is a Family bonded by common Valuesand Goals, Celebrating People, Culture and Diversity.
About FIVE Hotels andResorts
FIVE Hotels and Resorts prides itselfon being Disruptively Different and Daringly Unique. Our Growing Portfolio of LavishDestinations are the epitome of Glamour and Experiential Luxury, and currentlyconsists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVELUXE. Joining our Exceptional FIVE Tribe means you are part of a team whoBreaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’saward-winning Hotels, Dining Concepts, and 360-Degree Immersive NightlifeVenues. As part of the Accomplished FIVE Tribe, you will be part of a group ofHigh Achievers who Fearlessly Challenge Conventions on a Global Stage.
Findout more here: fivehotelsandresorts.com#J-18808-Ljbffr

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