Contact Center Officer
4 weeks ago
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Contact Center Officer
2 weeks ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeContact Center Officer | Nathan & Nathan DubaiNathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees and delivers wider HR support to over 20,000 individuals. Headquartered in the UAE with offices...
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Contact Center Officer
2 weeks ago
Dubai, Dubai, United Arab Emirates Mesrkanloo International Exchange Full timeWe are looking for a motivated and self-sufficient Call Center Officer / Supervisor who will take charge of leading and motivating the Contact Centre team.Responsibilities: Handle a high volume of inbound and outbound customer calls professionally and efficiently. Provide coaching, training, and support to team members to uphold high customer service...
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Contact Center
2 weeks ago
Dubai, Dubai, United Arab Emirates Mesrkanloo International Exchange Full time_Main duties and responsibilities includes:_- Train staff in areas of telephonic customer service and company policies: Overseeing and assessing Call center staff activities, and providing them with regular performancerelated feedback. Strategizing and monitoring daily activities of Contact Center operation. Investigating and solving customer service...
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Contact Center Officer
2 weeks ago
Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full timeAbout the job Contact Center Officer (Contract)"6 Months contract role"Contact Centre Officers specializing in chat support play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. They engage directly with potential customers, providing assistance and guidance from initial inquiry to final...
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Contact Center Officer
2 weeks ago
Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full timeAbout the job Contact Center Officer (Contract)"6 Months contract role"Contact Centre Officers specializing in chat support play a pivotal role in ensuring a seamless and satisfactory customer experience throughout the entire purchase cycle. They engage directly with potential customers, providing assistance and guidance from initial inquiry to final...
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Contact Center Officer
2 weeks ago
Dubai, United Arab Emirates Mesrkanloo International Exchange Full timeWe are seeking a motivated and independent **Call Center Officer** / **Supervisor **who will be responsible for leading and inspiring the Contact Centre team. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Coach and provide training, support to team members to...
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Contact Center Manager
4 weeks ago
dubai, United Arab Emirates Samsung Electronics Company Limited Full timeThe Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives:• Efficiently manage SGE’s Regional Call Center operation• VOC & CS_Risk Center operation handling• CQI Index achievemnet(KPIs...
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Multilingual Contact Center Officer
1 week ago
Dubai, United Arab Emirates ZC CONSULTING, UNIPESSOAL LDA Full timeMultilingual Contact Center Officer**_Job Description:_** - _Managing a team of 10+;_ - _Monitors the effectiveness of the team’s work;_ - _Taking part in the training of new hires;_ - _To create and implement strategies for the successful development of employees;_ - _To identify weekly training needs by analyzing work performance and delivering results...
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Contact Center Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full timeThe Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfactionKey Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...
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Contact Center Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full timeThe Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...
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Contact Center
2 weeks ago
Dubai, Dubai, United Arab Emirates ParamInfo Full time13286-Contact Center:Experience:3-4Posted:06 Apr,2023Location:United Arab EmiratesKey Responsibilities & Accountabilities:Knowledge of Contact Center-CRM integration Knowledge of API services Quality Management (QM) Work Force Management (WFM) modules Good knowledge of databases like PostgreSQL, MS-SQL Configuration, Management and troubleshooting of SIP...
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Contact Center Executive
2 weeks ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full timeWe are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...
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Contact Center Executive
4 weeks ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full timeWe are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...
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Contact Center
4 weeks ago
Dubai, United Arab Emirates Mesrkanloo International Exchange Full time_Main duties and responsibilities includes:_ - **Train staff in areas of telephonic customer service and company policies**: - Overseeing and assessing Call center staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring daily activities of Contact Center operation. - Investigating and solving customer...
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Contact Center Representative
3 weeks ago
Dubai, United Arab Emirates Aquarius Worldwide Full timeContact Centre Executive - Syrian Language - French and Arabic Urgently looking for our client Location - Dubai - Conduct research to locate and provide information useful in responding to customers’ inquiries - Take orders, forward requests, and process payments for purchased products - Enter information into contact center database to create and...
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Contact Center Officer | Nathan
4 weeks ago
dubai, United Arab Emirates Nathan & Nathan Full timeContact Center Officer | Nathan & Nathan DubaiNathan & Nathan Human Resources is a specialised HR and Employee Outsourcing provider. Delivering solutions to over 750 business both locally and internationally, Nathan & Nathan has contracted out over 5,000 employees and delivers wider HR support to over 20,000 individuals. Headquartered in the UAE with offices...
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Contact Center Representative
6 days ago
Dubai, United Arab Emirates NoWayOut Premium Escape Games Full time*Phone interviews will start during the Eid Holidays **Company Overview: NoWayOut escape games **is a leading provider of immersive and thrilling escape room experiences in Dubai. We are dedicated to creating unforgettable adventures for our customers, and we're looking for enthusiastic and customer-oriented Contact Center Agents to join our team. If you're...
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Contact Center Executive
2 weeks ago
Dubai, Dubai, United Arab Emirates Global Career Heights (GCH) Full timeWe are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai.We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner.Responsibilities:handle inbound callsrespond to customer queriesprovide 100 %...
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Contact Center Representative
3 weeks ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full timeWe are GCH, we are hiring contact center executive for one of our clients who are into real estate developer. **Requirements**: 1+ years experience into customer service Real estate, Banking or related industry Languages known: Arabic/Arabic-French **Job Types**: Full-time, Permanent Pay: AED7,000.00 - AED8,000.00 per month **Experience**: - contact...
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Contact/sales Center Manager
2 weeks ago
Dubai Silicon Oasis, United Arab Emirates Pinewoods Technology Services FZE Full time**Responsibilities**: - Analyze call center statistics and adjust processes to meet or exceed sales goals. - Lead team meetings and provide coaching and motivation to team members. - Prepare work schedules to ensure sufficient coverage. - Develop monthly, quarterly, and annual call center goals and action plans. - Ensure the team is meeting and exceeding...