Manager- Process Excellence

3 weeks ago


abu dhabi, United Arab Emirates FAB Islamic Full time
Job DescriptionRoles & ResponsibilitiesJob PurposeThe role holder is responsible for managing, developing and driving cross-functional programs that help transform customer experience and create the building blocks for a customer-centric organization:• Evaluate Existing Business Processes• Create Documentation Outlining Process Improvements• Manage Improvement Teams and Implementation Processes• Conduct Ongoing Analyses• Update Department Procedures and Policies• Creates processes and integrates voice of the customer insights into cross-functional action plans• Represents the voice of the customer throughout product lifecycle
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