Air Arabia Careers | Loyalty Program Manager Jobs in Sharjah

3 weeks ago


sharjah, United Arab Emirates Air Arabia Full time
Air Arabia Careers | Loyalty Program Manager Jobs in Sharjah Description:

Manages the Loyalty Program activities pertaining to (Air-rewards) including member acquisition, member engagement, financial performance, program benefits and member communication. He/she shall be responsible for the day to day operations and the relationships with partners and stakeholders.

Job Responsibilities:
  • Develops function related strategies and action plans to achieve Air rewards yearly budgets and financial targets for all Air Arabia network; identifies gaps in performance and recommends new opportunities for growth and revenue maximization.
  • Partners with cross-functional stakeholders such as Marketing & CC, E-commerce and Contact Center to develop and implement targeting promotions and campaigns that are data-driven and segment-focused to increase and drive members’ behaviour and engagement in the program.
  • Develops processes and assessment tools to monitor the performance of products, channels, routes, and stations and generate reports to keep track of member acquisition, earning, redemptions, incremental revenue, etc.
  • Designs and generates ad-hoc reports as requested by the management.
Job Requirements:
  • Bachelor degree in Commerce/ Business Management or Administration or/and equivalent.
  • Capable of using technology systems and tools; proficient in Microsoft Office (Access is a plus).
  • Fluent in English Language.
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