Chat Support Manager

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsibilities:Engage with users in real-time through live chat, providing prompt and accurate responses to their inquiries, concerns, and requests.Assist users with account-related issues, troubleshooting technical problems, and providing guidance on using Netflix's streaming platform.Navigate multiple systems and tools to accurately process user...

Responsibilities:Engage with users in real-time through live chat, providing prompt and accurate responses to their inquiries, concerns, and requests.Assist users with account-related issues, troubleshooting technical problems, and providing guidance on using Netflix's streaming platform.Navigate multiple systems and tools to accurately process user...

Responsibilities:- Respond to customer inquiries via live chat in a timely and professional manner- Provide accurate information and resolve customer issues promptly- Maintain records of customer interactions and transactions- Perform basic troubleshooting and technical support for customers- Collaborate with other team members to provide the best customer...

Responsibilities:1. Handle online customer inquiries, complaints, and feedback through web chat.2. Provide prompt and accurate responses to customer queries, ensuring a high level of customer satisfaction.3. Assist customers with product recommendations, technical support, and order tracking.4. Maintain a professional and friendly tone in all interactions...

Responsibilities:1. Handle online customer inquiries, complaints, and feedback through web chat.2. Provide prompt and accurate responses to customer queries, ensuring a high level of customer satisfaction.3. Assist customers with product recommendations, technical support, and order tracking.4. Maintain a professional and friendly tone in all interactions...

National Petroleum Construction Company(NPCC) is presently recruiting suitably qualified and experienced candidate for role of aOffshoreSupportManagerinAbu Dhabi.Job Duties of Offshore Support ManagerDevelop manpower planning budget/reports for projects and ensure they align with overall annual business plan.Prepare budget for software and new technology...

Responsibility:IT support specialist provide technical support and assistance for users of computer infrastructure and web technologies. He/She also undertakes diagnosis and resolution of technical problems. She/He answers queries from users via telephone, email, chat room or instant message, identify technical problems and possible solutions, then compile...

Job DescriptionRoles & ResponsibilitiesProvide technical support to end-users via phone, email, or chat.Troubleshoot and resolve hardware, software, and network issues.Document all support activities and resolutions in a ticketing system.Escalate complex issues to appropriate support teams.Install and configure software and hardware for end-users.Collaborate...

Job DescriptionRoles & ResponsibilitiesProvide technical support to end-users via phone, email, or chat.Troubleshoot and resolve hardware, software, and network issues.Document all support activities and resolutions in a ticketing system.Escalate complex issues to appropriate support teams.Install and configure software and hardware for end-users.Collaborate...

Responsibilities:Provide excellent customer support through various channels including phone, email, and chat.Troubleshoot and resolve technical issues related to our products and services.Assist customers with account registration, billing inquiries, and product inquiries.Collect and analyze customer feedback to identify areas of improvement.Collaborate...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

Responsibilities Provide technical assistance and support to customers via phone, email, or chat. Diagnose and troubleshoot product or service issues reported by customers. Provide step-by-step instructions to guide customers through problem resolution. Escalate complex issues to appropriate teams for further investigation and resolution. Maintain accurate...

We are looking to hire a **Business Development Executive **for one of our clients from the Technology sector. **Job Summary**: The Business Development Executive (BDE) is responsible for driving sales and revenue growth through online chat channels. This role involves engaging with potential customers through chat platforms, understanding their needs,...

Responsibilities• Provide technical assistance and support to customers via phone, email, or chat.• Diagnose and troubleshoot product or service issues reported by customers.• Provide step-by-step instructions to guide customers through problem resolution.• Escalate complex issues to appropriate teams for further investigation and resolution.•...

Serve as the primary point of contact for customers, delivering exceptional support through various channels such as phone, email, and chat.Provide timely and accurate assistance to customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.Demonstrate a high level of emotional intelligence to understand and...

We are looking to hire a Business Development Executive for one of our clients from the Technology sector.Job Summary:The Business Development Executive (BDE) is responsible for driving sales and revenue growth through online chat channels. This role involves engaging with potential customers through chat platforms, understanding their needs, providing...

Experience: 0.6 months to 7 years.Salary: 41,000 PM.Location: Mumbai. Job Description:1. We are looking for an experienced, passionate, and motivated Customer Experience Specialist to join our team.2. As our Customer Experience Specialist, you will be instrumental in implementing our business strategy by actively providing an immersive experience to...

Responsibilities Provide technical assistance and support to customers via phone, email, or chat. Diagnose and troubleshoot product or service issues reported by customers. Provide step-by-step instructions to guide customers through problem resolution. Escalate complex issues to appropriate teams for further investigation and resolution. Maintain accurate...

Experience: 0.6 months to 7 yearsSalary: 41,000 PMLocation: Mumbai Job Description:1. We are looking for an experienced, passionate, and motivated Customer Experience Specialist to join our team.2. As our Customer Experience Specialist, you will be instrumental in implementing our business strategy by actively providing an immersive experience to customers...