Workshop Planner Jobs In Dubai | Al Futtaim Group
4 weeks ago
Overview of the role
We are looking for aWorkshop Plannerto join our Toyota team in Al Ain. As a Workshop Planner, you will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will bethe main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.
What you will do
- Allocate the Job to technicians based on correct category required to perform the job.
- Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
- Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
- Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
- Ensure jobs allocated are closed as per the schedule
- Ensure no deviation on time clocking process, escalate as required
- Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor
Required skills to be successful
- Experience in allocating the job to technicians based on correct category required to perform the job
- 2 to 3 years’ overall experience as a Workshop Controller OR Workshop Planner in the automobile dealership
- Has the ability to write technical reports’
- Strong communication skills
About the team
Reporting to the Aftersales Manager, you will working with Technicians & Service Advisor on a daily basis. You will communicate all changes that affect a vehicle to the concerned department and constantly collaborate with other internal & external departments to maximize overall business benefits.
What equips you for the role
- Diploma in Automobile / Mechanical Engineering
- Diagnostic Technician or Equivalent
- Good communication skills, both written and verbal
- UAE driving license will be an advantage.
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dubai, United Arab Emirates Al Futtaim Group Full timeWorkshop Planner Jobs In Dubai | Al Futtaim GroupJob DescriptionOverview of the roleWe are looking for aWorkshop Plannerto join our Toyota team in Al Ain. As a Workshop Planner, you will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will bethe...
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