Workshop Planner Jobs In Dubai | Al Futtaim Group
3 weeks ago
Job Description
Overview of the roleWe are looking for aWorkshop Plannerto join our Toyota team in Al Ain. As a Workshop Planner, you will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will bethe main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.What you will do
Allocate the Job to technicians based on correct category required to perform the job.Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop managerEnsure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.Ensure jobs allocated are closed as per the scheduleEnsure no deviation on time clocking process, escalate as requiredEnsure vehicle on time delivery by providing the vehicle progress update to Service Advisor
SkillsRequired skills to be successful
Experience in allocating the job to technicians based on correct category required to perform the job2 to 3 years’ overall experience as a Workshop Controller OR Workshop Planner in the automobile dealershipHas the ability to write technical reports’Strong communication skills
About the teamReporting to the Aftersales Manager, you will working with Technicians & Service Advisor on a daily basis. You will communicate all changes that affect a vehicle to the concerned department and constantly collaborate with other internal & external departments to maximize overall business benefits.What equips you for the role
Diploma in Automobile / Mechanical EngineeringDiagnostic Technician or EquivalentGood communication skills, both written and verbalUAE driving license will be an advantage.
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