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Relationship Officer

4 months ago

abu dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time
Role
: Relationship Officer - Priority BankingLocation : Abu DhabiRole Purpose:Offer full range of services to Gold & Diamond customers and cross sell ADIB consumer banking products, Investments. Support Relationship Mangers and handle services in their absence.
Key Accountabilities of the roleRESPONSIBILITIES:
Prospect new business opportunities within the main
role of servicing customers.Support Relationship Managers.Proactively upsell / cross-sell products and services to customersInform designated customers about their eligibility for special offers / complimentary gifts based on their transactions & invested assetsProactively request customers to refer othersCommunity Involvement – must be a socially active opinion leader
KEY PERFORMANCE INDICATORS:
Target Achievement & GrowthOverall ProfitabilityCustomer satisfactionProduct & process knowledge
Specialist Skills / Technical Knowledge Required for this role:
Bilingual (Arabic & English)Working knowledge of investment products & banking operations (further training & certification to be provided)Strong communication skills & customer orientationAbility to interact with high-end, affluent customers of all nationalitiesHigh Personal IntegrityAbility to perform basic mathematical computationReferral SpecialistGood working knowledge of Microsoft Words & Excel
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