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Account Manager- 1 year FTC
1 month ago
You will be accountable for the performance of the assigned portfolio of key accounts. To do this, you will need extensive knowledge of Easter European markets to proactively manage the relationships with customers as well as internal stakeholders. You will create and execute the account strategies and be responsible for the implementation and execution of various projects to drive increased share. The role holder is owner agnostic.:
Planning Activities 20%
Identify and evaluate business opportunities for the company.Execute strategic account development plans and supports communications of key messages internally and externally.Develop plans to implement long term goals for the business that are the basis for short term goals and annual operational planning.Planning and co-ordination of the segment sales activities and strategy with the aim of optimal return on investment.
Organizing Activities 60%
Establish and develop long term effective relationships and partnerships with key accounts in the determined territory or beyondConducts structured sales activities to identify & qualify new potential accounts and deploys corresponding sales activities to win these customers and grow market share.Delivers to agreed financial targets and business development goalsWorks with stakeholders and departments structuring activities and resources in line with HWS strategies & Hilton commercial objectivesAdheres to measurements of ROI to ensure overall effectivenessRepresent Hilton Hotels & Brands in a professional manner in line with Hilton’s Values.Be accountable for communicating the strategy and activities on a regular basis, along with relevant issues, opportunities, and successes.
Controlling Activities
Oversees proper controls and systems to ensure performanceEnsures business plan is followed and achieved providing feedback as necessaryEnforces policies and procedures to improve overall operations and effectiveness.Work within approved budgets and adjusts activities and expenses to ensure optimal financial results.Ensure information relating to customer requirements, interests and marketing activities is kept up to date using relevant Hilton procedures.Provide accurate management reports to review account performance and communicate future plans.
Supportive FunctionsIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Director of Sales based upon the requirements of the company.
Participates in industry events and represents Hilton at trade fairs and workshopsThe holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.Additional supportive functions as appropriate
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee, you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.What are we looking for?
This fixed term position (18 months) suits a candidate with 2+ years’ experience in the Hospitality Sales environment, ideally in the role of Account Manager / Director of Sales in Global Sales Office. The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.Excellent communication skills in both English & Eastern European Languages: presentation, written and public speakingEffective collaborative skills to build positive relationships with internal and external stakeholdersGood knowledge of market segments and pricing strategiesand analyzing data.Understanding of competition and marketing strategiesStrong account management skillsStrong persuading and influencing skillsLeads by example to resolve conflicts, introduce change and ensure collaboration among othersDemonstrates the highest standards of ethical behaviourLives Diversity & InclusionAbility to take initiative to identify, prioritise and implement actions required to achieve functional goalsStrong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential challenges and develop problem solving skills in othersAbility to work independentlyTakes calculated risks to achieve results in consultation with immediate supervisor and other relevant team membersContributes and is effective when team working with peersHas good relationship management skills and presents the appropriate professional image to customers and external contactsCan handle more than one task/situation at a time
What are we looking for:This role does NOT offer work Visa- Applicants must already live in Dubai and have a Visa
Min 2 years’ experience in hospitality Industry on similar position
Extensive Eastern Europe market knowledge and working experience
Hybrid role: 2 – 3 days in office- located in Dubai
Fluent in English and Eastern European languages verbal and writing skills
Preferred Qualifications
Advanced degree preferred
Account Manager / Director of Sales in hospitality industry experience preferred
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