Head of Retail

3 weeks ago


dubai, United Arab Emirates Horizonhr Consultancy Full time

Salary: 480k-500k AED / Annually
Location: Dubai, UAE
Reporting to : Concept CEO

15+ Year of retail experience preferably in fashion / home industry.

Job Purpose
  • The position is responsible for,
  • Developing and deploying a business strategy for the business to deliver profitable growth and market penetration
  • Managing the end to end retail operations across the GCC Region, whilst taking full responsibility for P&L and reporting
  • to the CEO
  • Assessing and analyzing new market opportunities that could further enhance the service portfolio
  • Strong background in Sales, Operations and Product will be a pre-requisite
  • Of equal importance are excellent leadership skills coupled with a strong commercial awareness that will impact and
  • influence the performance and effectiveness of this profitable business
  • Providing strong leadership ensuring the organization attracts, retains and develops talent across the business
KEY ACCOUNTABILITIES:

1) RETAIL & COMMERCIAL:

  • Effectively manage the operation of the territory and its retail teams

of centrepoint operating manual.

  • Responsible for the overall success, driving sales, reinforcing operations, and staff development, as well as overall

customer experience and brand integrity for the territory.

  • Understand & strategize territory dynamics (demographics, customer behaviour & market) for futuristic retail scenario
  • Prepare retail operating plan (new stores, seasonal & events) and ensure effective implementation

2) CUSTOMER FOCUS:

  • Focus on customer lifecycle ensuring satisfaction covering trends, shopping experience & competitors strengths by

influencing cross functional teams

  • Drive focus for Centrepoint to be the customer's top choice with pleasant service oriented mindset
  • Lead the functional teams by concepts for the effective store navigation to improvise the footfall conversions

3) PROCESS ENHANCEMENT:

  • Instigate sharing of stock loss prevention best practices and monitoring operational improvements by benchmarking

industry leading practices

  • Drive retail excellence and brand consistency by conducting regular store visits and monitoring performance
  • Ensure all store are compliant to company policy on security, risk , cash control, employment, health and safety &

brand standards.

  • To leverage existing technology investments for process improvements.

Copyright by Horizonhr Consultancy . All rights reserved.

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