Head of Retail Strategy

3 weeks ago

abu dhabi, United Arab Emirates Mackenzie Jones Full time
My client is a very large and ambitious locally grown travel company with a varied range of product offerings seen as ground breaking in it's industry. One particular growth areas is developing the retail strategy and concepts locally and internationally to complement the main business model, giving the client a larger brand exposure and above all a customer experience that many companies can only dream of.Reporting to the VP Direct Sales, the Head of Retail Strategy is responsible for the development and execution of the global Retail Business strategy, which underpins the transformation of the Retail business unit to the future mode of operating Retail to complement the business.Working with the global teams, you will be responsible for the following key elements.Develop the retail touch and feelCustomer insights on retail shopping habitsDirect the retail POS system strategy (software upgrades, peripheral hardware management, communications and field integration), ensuring that system productivity is maximized and continuously improved upon.Lead the Retail Business strategy in regards to positioning of retail businesses across high street, mall location etc. Ensuring the right Retail offering to meet location requirements and the right Etihad brand fit for such purpose.Use and enhance a strong knowledge of the latest Technology trends to build the infrastructure and share real resultsIn summary, the Head of Retail Strategy is a senior retail role and have experience working closely with executive level. A proven ability to think strategically and proactively, lead projects across various departments, track and report within agreed KPIs. Experience in managing and leading teams across multiple locations is essential.Finally a strong leadership skills, with extensive people management experience at senior level and a track record of delivering significant process improvements and technology c
Degree educated, MBA preferred Managed circa $30M P&LAt least 15 years airline/travel/retail experience. Of which, five to seven years of experience in a leadership role, at least four years of experience in a senior retail role and at least two years of experience working with sales technology.Comfortable to live and work in Abu DhabiTrack record in working closely with executive level, influencing decisionsA proven ability to work in a large multinational company, which has a multicultural environment.Strong leadership skills, with extensive people management experience at senior level. Track record of delivering significant process improvements and technology change.
About The Company
Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs. So we always listen, constantly learn, occasionally challenge and frequently advise. It’s all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.We’re growing rapidly because people appreciate our honesty, commitment and results.Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.
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