Account Manager

3 weeks ago


dubai, United Arab Emirates Hays Recruiting Experts Worldwide Full time
The job posting is outdated and position may be filled
- Main point of contact for defined key account(s); provide an operational day to day point of contact for the client and be first line escalation point of any issues- Mapping out business units’ key strategic stakeholders and engaging, in line with KAM strategy- Determine and realise the breadth of opportunity within clients for the wider Hays business.- Obtaining and passing qualified leads to HTS, Executive, Permanent and Contracting divisions within Hays- Ensuring RFPs, RFIs, new TOBs and renewals are managed appropriately- Payroll solutions; liaise with client and Hays internal contracts administration/finance and third party providers for onboarding, renewals and offboarding- Regular virtual and in-person meetings with Key Account stakeholders- Accountable for SalesCloud KAM; Contacts, Leads, Opportunities, documents, account structure / mapping, account plans, data integrity- Reporting internally against defined metrics, providing input into the ongoing strategic direction- Run monthly/quarterly/annual review meetings with the client, providing accurate data on our performance- Collaborate with internal division heads and specialism leads to broaden the opportunities Hays have for client recruitment solutions- Forecast fees and growth for each account owned, demonstrating a clear understanding of the opportunities available and the overall impact to the fee line- Build the internal profile of key clients with the aim of increased business development and activity, through mapping and information sharing- Be an escalation point for aged debt, compliance, payroll, delivery complications- Sell products and services to your clients Disclaimer: Drjobs.ae
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