Customer Due Diligence Analyst
2 weeks ago
Organization Unit Purpose
BSG CDD team performs due diligence check on C&IB clients both corporates and FIG customers, during onboarding and ongoing reviews. The team liaise with customers directly for requirements and work closely with Business Compliance, Business Segments, Tanfeeth ARC and RMC.
CDD review should ensure adherence to Compliance policy and all other internal & external guidelines. The responsibility extends to ensure customer data is updated in Finacle and required documentation is stored in bank’s records.
Job Purpose
The role of CDD analyst will be as below:
- Customer interaction to source CDD documents and information as per compliance guidelines
- Ensure CDD review of documents, risk assessment, screening, preparation of CDD forms are done in line with Compliance and C&IB guidelines within minimum engagement from Business teams.
- Prepare the full CDD assessment for onward submission to the approver/reviewer.
- They will be responsible for all assigned portfolios within C&IB.
- Coordinate with Compliance, OPC ARC and RMC where required.
- Will be the first point of contact for any issues/escalations from the customer/RM
Job Content
Portfolio will be assigned to cover both CB and FIG to each analyst.
Each analyst will be working on different types of review (a) onboarding/new to bank (b) trigger/periodic review. As and when required, to support volumes, priority given to new customer onboarding, trigger reviews and then periodic reviews.
Analyst will
- Liaise with customer seeking KYC documents and information post assessment of available documents under group relationship, existing related party details, Finacle check etc. Guide customer, where required, on the forms filling and kyc requirements.
- Documents and information may also be sought from Government websites, Bankers’ Almanac, ORBIS,
- Track pending cases and follow up until receipt. Escalate non-responsive cases for resolution.
- Contact ENBD branches for documents/details for common customers across groups.
- Once details are received, review cases as per Compliance and internal/external guidelines circulated such as AML and Sanction policies, PEP policy, deferral, periodic and trigger guidelines, segmentation guidelines, gold and precious appetite statements etc
- Documentation checks, screening, and transaction monitoring as part of CDD process. Where required, investigate details on websites to support given details.
- Preparation of CDD form , including TBML checkpoints, in RM Work Bench system with focus on quality and completeness of data.
- Preparation of any PEP/waiver/deferral requests where applicable
- Ensure process is always followed with minimum engagement of business teams.
- Work with the team manager to ensure that the portfolio assigned is completed within the given timelines and defined process.
- Monitor and update BPM queue for DED cases, NTB cases and Sharepoint queue for ongoing reviews
- Annual PEP assessment of CIFs assigned by manager.
- Engage in control functions and team initiatives as assigned.
- Liaise with ARC team for data related query and RMC for documentations related query
- Assist business team, subsidiaries and branches for any CDD related query including documents.
- Review and Approve CDD cases when assigned by Team Manager.
Education
- The incumbent will have a degree education as minimum
- Professional certifications in Compliance, AML such as CAMS
Experiences
- The incumbent will have at least 3 years of banking
- experience with 2 years of experience in carrying out CDD reviews of corporate customers including customer interactions
- UAE experience preferred with an understanding of local corporates/structures etc.
Knowledge & Skills
- CDD/KYC, FATCA and other regulatory requirements applicable as per UAE laws.
- Trade Product knowledge will be preferred
- Analytical and attention to detail
- Good written and oral communication skills
- Good time management skills and adherence to deadlines is essential
- MIS skills
- Arabic language is preferred
Behavioral Competencies
- Team Work spirit
- Ownership of Tasks assigns
- Self-starter and Independent.
- Motivated
- Assertive and confident
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