Senior Fraud Specialist

3 weeks ago


abu dhabi, United Arab Emirates PayTech Nexus Ltd Full time
  • Client : Large Abu Dhabi Bank
  • Term: 12 months
  • Job location :Abu Dhabi
  • Budget : Negotiable
  • Experience requirement :8-10years (UAE experience required)
  • Project scope: Senior Specialist Fraud (KYC/Onboarding)
  • Search Closure Date: 12 Mar, 2024

Role:

Non-technical

  • Very Strong analytical skills, process engineering and data analytics
  • Ability to develop and maintain project plans, schedules, and budgets, and track progress against established milestones and deliverables
  • Experience in conducting stakeholder analysis and developing stakeholder management plans to ensure effective communication and engagement throughout the project lifecycle.
  • Ability to conduct risk assessments and develop risk mitigation plans to minimize the impact of potential risks on project outcomes.
  • Should be exceptional in stakeholder management from ExCo level in Compliance, Legal, Business/ Technology and Squad Leads
  • Structure and organized approach in addressing a solution analysis, tracking actions & managing dependencies across multiple stakeholders

Technical

  • Knowledge of Agile Ways of Working and experience in Atlassian Jira, writing user stories, process maps
  • Understand on integration with 3rd party APIs (application programming interfaces) (e.g. credit scoring)
  • Understand onboarding processes i.e. identity verification, KYC (Know Your Customer), screening, credit eligibility, etc.
  • Experience in using collaboration tools such as Atlassian Confluence, MS SharePoint, and MS Teams to facilitate communication and collaboration among team members

Cultural Fit

  • Passionate about all things digital
  • Problem solving mindset, challenging the status quo
  • Self-organizing, independent and takes ownership of each task
  • Meticulous to detail
  • Thrive under pressure
  • Ability to handle multiple projects at once
  • Self-organized

Qualifications

  • Industry aligned certifications such as ACAMS or equivalent industry experience
  • Bachelor Science, Technology, Engineering or Mathematics (STEM) (ideally master's level)

KPIs:

  • Fraud Detection and Prevention
  • Accuracy of Fraud Analysis
  • Reduction in Losses
  • Timeliness of Fraud Prevention
  • Customer Satisfaction

Knowledge & Experience:

8-10years experience in full customer lifecycle:

  • Strong experience in requirements gathering, analysis and structuring to align with business objectives and technical deliverables (Business Requirements Document and Technical Requirements Document)
  • Experience in implementing key projects/ consumer banking products end to end from mobile banking app (front end) to workflow & core systems (back end)
  • Strong knowledge of onboarding processes i.e. identity verification, KYC, screening, credit eligibility, etc.
  • Understanding of key regulatory requirements of Risk and Fraud from the UAE (United Arab Emirates) Central Bank
  • Knowledge of core systems in the banking landscape; should have a tenacity to go into the detail of analyzing performance of APIs/ Capabilities/ Business Processes etc.
  • Minimum 5 years of experience in the product management; preferable from the UAE market
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