Specialist- Fraud Investigations
1 month ago
Strategic Contribution: Provide guidance and on-the-job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner consistent with operating procedures and policy. Promote the organization's values and ethics in all activities within the team to support the establishment of a value-driven culture within the bank.Budgeting and Financial Performance: Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with approved guidelines while promptly reporting any variances to management.Policies, Systems, Processes & Procedures: Provide inputs and implement policies, systems, and procedures for the assigned team so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.Continuous Improvement: Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.Reporting: Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies, and quality standards.
Job Context:Job Specific Accountabilities: Assist the VP Fraud Investigations to execute the Functional Operating Model components of the Fraud Investigations capability. Receive cases for investigation and conduct risk assessments to identify immediate loss mitigation and recovery actions required. Take direction from AVP and VP fraud Investigations as to the investigation plan. Where required ensure immediate escalation of the incident as per department escalation matrix. Assess the preliminary facts of the incident to determine whether the incident qualifies as a potential insurance claim with appropriate escalation/reporting. Gather information, documents, data, evidence required to determine the facts surrounding the incident.QualificationsMinimum Qualification: Bachelor's degree in criminal justice, Law, Finance, Business, or a related field.Minimum Experience & Competencies: Minimum of 2 years' experience in fraud investigations, preferably in the banking sector. Basic understanding of banking operations. Working knowledge of law and criminal justice procedures. Analytical, problem-solving, and decision-making skills. Good report writing skills. Good communication and presentation skills.
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abu dhabi, United Arab Emirates FAB Islamic Full timeSpecific AccountabilityManage & control team members associated with investigation of following types of fraud:Fraud related to Mobile BankingOTP compromise by customerWallet fraudsDesktop investigationsManage and ensure alerts generated in the Enterprise Fraud Monitoring System and the Risk Based Authentication system are reviewed to identify fraud and...
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